Analyst Reports

Jive Positioned in the Leaders Quadrant of the Magic Quadrant for Social CRM

Gartner, Inc.’s Magic Quadrant for Social CRM* was released on 27 September 2012, and includes analysis on 13 software vendors in the space. Here is an excerpt of what Gartner had to say about the market:

“Hype around social applications by sales, marketing and customer service departments has exploded during the past two years as companies implemented social applications mostly as experiments or for tactical purposes… Successful social CRM vendors will provide clear benefits for companies and communities, with multiple use cases for sales, marketing and customer service processes.”

Jive Positioned in the Leaders Quadrant of the Magic Quadrant for Social Software in the Workplace

Gartner, Inc.’s Magic Quadrant for Social Software in the Workplace* was released on 27 September 2012, and includes analysis on 21 software vendors in the space. Here is an excerpt of what Gartner had to say about the market:

“Enterprises continue to invest in social software because they need to support more fluid communications, improve visibility across their organizations, stimulate idea sharing, and support expertise location and information sharing within teams and around projects. Activity streams, social analytics and social networking software continue to grow in popularity as tools to achieve these objectives. Mobility support (especially for media tablets) and gamification support have also emerged as important factors.”

Jive Named a Leader in Enterprise Social Platforms

Jive was among the selected companies that Forrester invited to participate in The Forrester Wave™: Enterprise Social Platforms, Q3 2011** report that was released on August 24, 2011. In this evaluation, Jive was cited as a market Leader for Enterprise Social Platforms. This analysis was based on vendors’ current product offerings, company strategy and market presence. Here is an excerpt of what Forrester had to say about Jive:
“Jive continues to drive to establish and lead ‘social business’ as a new software category. With strong momentum and an application marketplace coming on line this year, 2011 could prove a pivotal year in its quest.”