Customer and Analyst Webcast Videos
Social business strategies and tactics, on-demand.
Our video library is organized by solution; just click on the use-case you want to learn more about.
Creating Value With Social Collaboration Platforms
Simon Levene from PricewaterhouseCoopers will discuss how their team implemented a social business platform that accelerates employees' ability to connect and collaborate with each other to bolster employee productivity and create value for clients. The company is now engaging thousands of employees with a single platform across 158 countries.
Drive innovation, increase productivity, and reduce communication costs with a social intranet.
Join News Corporation, Dachis Group, and PwC as they discuss strategies for implementing and optimizing a company-wide social intranet.
How Social Business Drives Value: A Thomson Reuters Case Study
Let's get real. Social Business isn't just about connecting employees and customers to "collaborate better" wherever they are, from whatever device. It's about delivering real value to businesses, to the tune of $1.3 trillion annually, according to the McKinsey Global Institute.
Why your intranet is broken & how to fix it. The McGraw-Hill case study.
The McGraw-Hill Companies will discuss how companies are leveraging secure social networks to create entirely new and improved communication channels for employees.
Social Customer Service
Drive customer loyalty, empower support teams and reduce costs. Get social.
Forrester, Allscripts and CustomerThink discuss social customer service strategies.
Practical advice for managing customer service in a social world.
Accenture and ThinkJar discuss how to integrate social into your organization's customer service initiatives.
Marketing and Sales
3 Keys to Unlocking Sales Productivity with Social
In this webcast, Gartner Research Director Adam Sarner, Jive Software’s Jarrett O’Brien, and Good Technology’s Mike Mercado will discuss how high-performing sales organizations are leveraging cutting-edge social business platforms and processes to transform their sales teams and drive productivity.
3 Steps to Driving Sales Effectiveness with Social Business
In this webcast, Jarrett O'Brien of Jive Software will share industry trends and case study examples from Toshiba, SAP, and Devoteam on how successful sales organizations are onboarding new reps faster, enabling reps in executing new initiatives growing deal sizes, and driving more effective deal collaboration to shorten sales cycles.
Drive Demand, Increase Revenue And Boost Marketing Effectiveness With Social Business Technology
Learn how UBM is using social business software to collaborate across multiple functions, organize and manage content, share analytics and program data, and deliver integrated, revenue-generating marketing programs.
How Social Business Technology Can Transform Your Maketing Team
Learn how social business technologies can be used to plan and launch more effective marketing campaigns. Create and deliver collateral faster, provide greater transparency, and improve collaboration and communication with internal stakeholders, vendors, and agencies.
Using Social Business Technology to Improve Knowledge Sharing, Collaboration, and Business Results
Watch this webcast and learn how advertising and marketing agencies Millward Brown and Critical Mass are using social business tools to drive new business, increase collaboration and communication, and cut costs.
Using social business tools to create a thought leadership platform.
In this webcast, HP and Jive Software will discuss how social business tools can enable valuable discussions between both customers and companies as well as among employees internally. HP will share how its teams are innovating with social collaboration tools to create a thought leadership platform that enables employees, customers, and evangelists to find industry experts, share expertise, and discuss the future of enterprise.