In addition to email and phone support, Jive customers can use these support resources.
Ask the Jive Community
Secure Support Space
We provide customers with a secure and confidential support space within our support community. All communication in that space is private by default, and only viewable by the customer and Jive. This is available to clients with a current support contract.
Many of your most common questions are answered here. We’ve carefully documented each of our products and have provided them online for you.
Jive hosts several communities, all based on the Jive Social Business Platform.
Our experienced support team provides enterprise-class service and offers a wide range of service levels depending on your business needs.
For more detailed information on our various Support Services, please click here.