What is Jive?
We’re the world’s #1 social business provider. Our products apply powerful technology that helps people connect and collaborate to get more work done and improve execution in critical business functions. Jive solutions help companies align employees and make them more productive. They enable salespeople to sell more. They help marketers create successful campaigns faster and let service departments provide better customer care while spending less.
Why is Jive the leader?
In a word, results. We designed our solutions to provide real and rapid business value, and they’ve delivered, helping some of the world’s most successful companies achieve remarkable outcomes. In a recent analysis of Jive customers, a top-three global business consulting firm found that Jive increased enterprise productivity by 15% and revenues by 2-4%.
The impacts on sales, marketing and customer service were equally impressive:
- Sales win rates were up 12% while deal cycle times dropped by 22%.
- Marketers developed sales collateral 28% faster.
- Customer service departments were able to cut call handling times by 15% and overall call volume by 8%.
How does Jive provide those benefits?
We’ve been doing social business longer than anyone, and we’ve learned a lot from helping customers in every industry achieve their critical business objectives. We’ve taken that hands-on experience and built tailor-made solutions for specific business processes and challenges, like enabling salespeople to sell faster, getting branding campaigns to market sooner, providing more efficient customer service, and strategically aligning workforces.
Whereas generic social solutions can actually be counterproductive – flooding users with irrelevant data, encouraging socializing rather than work, failing to catch on in the enterprise – Jive’s solutions deliver concrete and rapid value. They’re quick to deploy, pack just the right features for particular lines of business, and provide a great and highly productive user experience that drives heavy adoption. They apply some really smart technology to filter out noise and deliver just the information people need to do their jobs faster, better and more cost-effectively.
What does Jive provide, exactly?
The most complete, advanced social business platform on the planet. It enables people to connect, collaborate and communicate from anywhere to get things done far more efficiently than older tools like email, face-to-face meetings and legacy enterprise software. Inside companies, Jive powers vibrant collaborative networks where employees sync up and work together. Externally, it supports thriving customer communities that dramatically improve service, support and customer satisfaction. It offers the richest set of social features, plus some next-generation capabilities that are nothing short of stunning. Yet it’s really easy to use and ready to run, right out of the cloud.
- Jive Social Intranet: Empower enterprise collaboration and alignment.
- Jive for Sales: Improve rep onboarding, enablement and deal management.
- Jive for Customer Service: Deflect calls, cut costs, boost satisfaction.
- Jive for Marketing: Streamline collateral and campaign development.
- Jive for Government: Eliminate duplication of efforts