Social media: Marketing and Sales' BFF.
Build deeper customer relationships and amplify your brand across the social web.
Social media has left marketers with a tenuous grasp on brand control and mindshare. The myriad of online communities where customers can instantly broadcast their opinions about companies is almost unfathomable. What marketers need are simple, battle-tested ways to derive strategic value from 24/7 user conversations.
Give customer conversations a home.
A vibrant partner or customer community not only delivers a better way to engage with your target audience, it's also where you can direct social web conversations, to foster high-impact discussions and collect valuable market intelligence.
Next gen social media monitoring.
Jive's Market Engagement Solution integrates a powerful social media listening platform with the productivity of Social Business Software. Now it's easy to understand and influence the “big conversation"--the sum of all the conversations about your brand taking place online among customers, prospects, and influencers in your market.
“40% of Nike+ community members become converts to the company's shoes.” Trevor Edwards, VP of Global Brand Management
Nike
Marketing & Sales’ biggest challenges. Solved.
Add Social CRM to your arsenal
Bring a new dimension to the experience, interaction, and engagement you have with your customers and target audiences. With Jive, you'll have a social layer across your marketing systems—from CRM and WCM, to your ecommerce applications. Your customers will appreciate the authentic engagement and the sales team will love having more visibility of the conversations and connections of their customers.
Get insight into your target markets
Jive takes community analytics to the next level. When your community software is powered by Jive SBS, it’s easy to expose all the conversations and interactions that take place in and around your marketplace, and make them actionable. Robust analytics and advanced sentiment reporting demonstrate the value of your Jive platform and help improve social media marketing results.
Boost your SEO results
You can only optimize for, or buy, a limited set of keywords. Plus, the keywords that drive traffic today may be stale tomorrow. With a branded public community, you can rely on your members to create user-generated content to boost your site's search engine optimization. Customers will naturally build optimal organic landing pages that are relevant to the search terms people are using on Google, Yahoo, Bing, and more.
Get faster time-to-revenue
In today’s digital marketplace, bringing prospects into your community is the first step to conversion. Jive also brings a long-awaited agility to sales and marketing processes—a key to improving win rates—by making it easier for marketing and sales to connect, find resources, get answers, and share best practices. Improve your close rate with insights straight from the market.
Built for the enterprise.
Jive’s enterprise-class Social Business Software is built to be extremely flexible, highly scalable, and easy to use to drive user adoption and meet the demanding needs of global business.
Easily deployed. No IT headaches.
Jive offers the industry’s only true enterprise SaaS platform that enables companies unmatched flexibility and integration options while removing the back-end headaches of dealing with system operations, maintenance, and security. Once up and running, you not only can trust in Jive’s proven ability to handle large-scale growth but also can switch to self-hosting should your IT team desire that option.
Enterprise-class security.
Jive meets the highest standards of enterprise class security. Its hosting partner is SAS 70 Type II Certified, which is the most secure certification possible to attain.
Strategic consulting.
We’re ready to support your implementation as much or as little as you need. Our services range from training and system administrator quick starts to strategic roll-out consulting that helps handle the strategy, design, and successful launch of Jive SBS for your organization. We also provide post-launch support to ensure proper adoption within the enterprise.