Other Suggested Resources
- Case Study
Nuance Communications’ Jive-powered social intranet was already a big success when the company decided to take the next step, migrating its Jive-hosted instance to Jive Cloud. The result was a seamless transition that preserved existing community content and structure while delivering the productivity-enhancing features of the latest Jive release and automatic upgrades to all future releases going forward.
- Case Study
LivePerson's Jive-powered social intranet, known as LivePerson Nation, is a hub of company collaboration, where colleagues from around the world get to know each other and get work done. In less than two years, the community has achieved 100% adoption.
- Analyst Report
The State of Multichannel Service: 2012
In this report, TSIA Research will discuss the trends across phone, email, chat, web portal, online communities, and social service, providing data on cost and satisfaction by channel. Support executives should compare their channel costs and effectiveness with that of industry peers to identify areas needing improvement, and evaluate how to migrate to a consolidated cross-channel platform to boost the customer experience and lower delivery costs.
- On Demand Webcast
3 Steps to Driving Sales Effectiveness with Social Business
In this webcast, Jarrett O'Brien of Jive Software will share industry trends and case study examples from Toshiba and Devoteam on how successful sales organizations are onboarding new reps faster, enabling reps in executing new initiatives growing deal sizes, and driving more effective deal collaboration to shorten sales cycles.
- Case Study
Juniper turned to Jive to help their multiple business units learn about, and tap into, the skills, talents, and centers of excellence around the globe, and views its social business platform as a requirement to do business today. With over 1,100 unique visits a day, Jive is delivering business value by enabling engineers to self organize to manage projects, sales to collaborate on strategies to win business, product teams to partner on specifications, and ad hoc teams to form around special interest areas such as innovation.
Streamonce for JiveX
Extend the power of your JiveX community and consolidate your online customer conversations. StreamOnce brings Facebook and Twitter interactions into your community, so you and your community members have one place to respond, and all environments stay in sync.