T-Mobile Testimonial Video – Krissy Espindola
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When it launched its Jive-powered customer community, Tableau was primarily looking to improve support and reduce its caseload through peer-to-peer assistance. The community delivered in spades. But it went even further, fostering a thriving ecosystem that converts prospects, improves products, builds Tableau’s brand and cements customer retention and loyalty.
Jive for Outlook
Integrate Microsoft Outlook with your Jive community, providing the context and immediacy that email lacks. You can view blog posts and social profiles, create threaded discussions and status updates, drive action and follow-through and more – all without leaving Outlook.
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Boosting Social Business Impact with the Collaboration Pyramid Model
During this one hour webinar, respected Social Business speaker, author and consultant, Oscar Berg, will walk through his Collaboration Pyramid model and explore practical elements of organizational change that can either block or enable the cultural shifts associated with real social business operations.
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Chordiant Case Study
Chordiant is a software company that serves leading global brands with high-volume customer interaction needs.