T-Mobile Testimonial Video – Krissy Espindola
Other Suggested Resources
- Case Study
Nuance Communications’ Jive-powered social intranet was already a big success when the company decided to take the next step, migrating its Jive-hosted instance to Jive Cloud. The result was a seamless transition that preserved existing community content and structure while delivering the productivity-enhancing features of the latest Jive release and automatic upgrades to all future releases going forward.
Jive Ideation Module
Tap your organization's collective brainpower, and crowdsource innovation. With Ideation you can capture the best ideas from across the company.
The Customer Service Balancing Act
Want to rein in support costs without sacrificing service quality and customer satisfaction? You can. New social business solutions eliminate the traditional service trade-offs, providing an optimal combination of assisted peer-to-peer support communities, call deflection, selective escalation and productivity-enhancing collaboration. The result? Reduced call volume and faster resolution times, happier customers and lower costs. Read the whitepaper to find out how.
5 Big Ways Social Intranets Solve CIO Problems
So every CIO is supposed to have a social strategy because social is taking over the universe. It’s the preferred way people communicate at work or at the office. But what if we told you that, in fact, a social intranet will help you elevate your game and make savvy CIOs more valuable in their own companies? Or that a CIO who does a good job deploying a social intranet will likely solve other thorny enterprise IT problems? Download this white paper and learn how social intranets help solve some of the biggest challenges CIOs face, and turn them into heroes, too.
- Case Study
Citrix Systems provides access infrastructure products that enable PCs, IP phones, and other devices to remotely and securely access applications across wired and wireless networks. The company also offers consulting, support, and training services. Citrix has more than 180,000 customers worldwide, ranging from individual professionals to multinational corporations; it also serves the government and education markets.