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When it launched its Jive-powered customer community, Tableau was primarily looking to improve support and reduce its caseload through peer-to-peer assistance. The community delivered in spades. But it went even further, fostering a thriving ecosystem that converts prospects, improves products, builds Tableau’s brand and cements customer retention and loyalty.
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So every CIO is supposed to have a social strategy because social is taking over the universe. It’s the preferred way people communicate at work or at the office. But what if we told you that, in fact, a social intranet will help you elevate your game and make savvy CIOs more valuable in their own companies? Or that a CIO who does a good job deploying a social intranet will likely solve other thorny enterprise IT problems? Download this white paper and learn how social intranets help solve some of the biggest challenges CIOs face, and turn them into heroes, too.
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