skip navigation

San Manuel Band of Mission Indians Hits the Jackpot with Jive's Interactive Intranet

Tribal government with economic developments in gaming and hospitality adopts Jive to help thousands of employees work better together and strengthen familial tribal culture
Wednesday June 29th, 2016

PALO ALTO, Calif., June 29, 2016 /PRNewswire/ -- Jive Software, Inc. (Nasdaq: JIVE) today announced that the San Manuel Band of Mission Indians launched a Jive-powered Interactive Intranet to drive employee productivity, engagement and strategic alignment. Called "Fusion," the new digital workplace is part of a cultural transformation meant to foster more collaboration and connections throughout the tribe.

The San Manuel Band of Mission Indians launched a Jive-powered Interactive Intranet to drive employee productivity, engagement and strategic alignment.

An economic development of the tribe, the San Manuel Indian Bingo & Casino is among the largest private employers in the Inland Empire region with some 4,000 employees. Over the past 30 years, the casino's business model has shifted and its workforce expanded in order to deliver new premium gaming experiences for patrons. With this growth also comes the need to develop new efficiencies to keep employees current with the vision of leadership. The organization went in search of a solution to heighten employee engagement, improve tribal operations and promote the collaborative culture of the tribe.

"In order to continue strengthening our vibrant culture and provide the best possible service to casino guests—while delivering critical funding for the future of the tribe—we needed a seamless, interactive intranet that would help us reduce meetings and email clutter," said Greg Aldrich, chief information technology officer at San Manuel Band of Mission Indians. "We chose Jive to replace our static intranet because we knew it could transform the way we do business through a powerful digital hub. Especially valuable are Jive's capabilities for permissions-based collaboration spaces and groups, document management and intelligent enterprise search."

The San Manuel Band of Mission Indians is currently rolling out its new interactive intranet to key departments, with a goal of reaching company-wide participation by the end of this year. Underpinned by Jive in the cloud, Fusion will facilitate executive communications, project collaboration and employee on-boarding, while preserving corporate memory. Within this mobile-enabled digital hub, executives can now interact with all levels of the organization via authentic, personal blogs, and employees gain one central place to connect, communicate and collaborate, as well as find knowledge and experts more easily. In addition, the tribe's business committee and executive teams can use Fusion to streamline the way they work. As a result, the organization is converting all employees' passion for the tribe into greater productivity, accountability and engagement.

"It is always inspiring to observe how an interactive intranet can reflect and honor an organization's core mission—in this case helping to ensure the sovereignty of a resourceful indigenous people," said Robert Block, chief customer success officer at Jive Software. "Jive will deliver clear value by helping everyone in the tribe work smarter and better together through the re-use of corporate knowledge and the elimination of silos."

The San Manuel Band of Mission Indians is a federally recognized American Indian tribe located near the city of Highland, Calif. The Serrano Indians are the indigenous people of the San Bernardino highlands, passes, valleys and mountains who share a common language and culture. The San Manuel reservation was established in 1891 and recognized as a sovereign nation with the right of self-government. Like other governments, it seeks to provide a better quality of life for its citizens by building infrastructure, maintaining civil services and promoting social, economic and cultural development. Today, the San Manuel Indian Bingo & Casino is Southern California's one-stop destination for thrilling gaming excitement. Guests enjoy over 3,700 of the latest slots, live poker and Vegas-style blackjack, high-limit gaming, high stakes bingo, incredible entertainment, sumptuous dining and a generous player's reward program.

The casino is one of many recreation and hospitality businesses that use Jive, including Ace Hotel, the Minnesota Timberwolves, the Portland Trail Blazers and Starwood Hotels. These organizations leverage Jive's Interactive Intranet to help attract, engage, retain and align talent, and to drive innovation by enabling employees to find, connect and collaborate with experts across the business.

About Jive Software
Jive (Nasdaq: JIVE) is the leader in accelerating workplace digital transformation for organizations, enabling people to work better together. The company provides industry-leading Interactive Intranet solutions and Customer Engagement communities that connect people, information and ideas to help businesses outpace their competitors. With more than 30 million users worldwide and customers in virtually every industry, Jive is consistently recognized as a leader by top analyst firms, including Gartner Inc. and Aragon Research. More information can be found at or the Jive Blog.

@jivesoftware ~ working better together.

Photo -
Logo -


SOURCE Jive Software