Community Management Best Practices: Launch
Learn community management best practices from launch to six-months from Jive’s customer community manager, Libby Taylor.
Libby Taylor is a Planner/Connector WorkType and is the Jive Community senior community manager. She considers herself an introverted social butterfly, proud blogger, idea connector, program ninja, sporadic artist, off-hour designer, happiness generator and general maker of stuff. A master juggler with a talent for managing corporate level marketing and community programs, Libby approaches everything with an eye towards pushing creative bounds and touching people’s hearts.
Libby has 25 years experience in marketing including community building and social communications; graphic design; innovation and recognition program design, content and document management; printing and print technologies; IT systems and databases; web design and management; as well as project, program and people management. Recently, she has been focused on spreading the word about the workstyle movement, creating blogs aimed towards increasing customer success, and connecting with customers and partners in the Jive Community.
Libby is most known for her enthusiasm and passion for her work, friends and family. She is a native Californian, currently lives in San Jose with her partner, two children, and three dogs.
Keeley Sorokti is the community strategist for Northwestern University’s amazing social learning community called The Hive. Additionally, she advises faculty on how to leverage technology to create engaging learning experiences and…