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Libby Taylor
Senior External Community Manager

Jive Software

Libby Taylor is a Planner/Connector WorkType and is the Jive Community senior community manager. She considers herself an introverted social butterfly, proud blogger, idea connector, program ninja, sporadic artist, off-hour designer, happiness generator and general maker of stuff. A master juggler with a talent for managing corporate level marketing and community programs, Libby approaches everything with an eye towards pushing creative bounds and touching people’s hearts.

Libby has 25 years experience in marketing including community building and social communications; graphic design; innovation and recognition program design, content and document management; printing and print technologies; IT systems and databases; web design and management; as well as project, program and people management. Recently, she has been focused on spreading the word about the workstyle movement, creating blogs aimed towards increasing customer success, and connecting with customers and partners in the Jive Community.

Libby is most known for her enthusiasm and passion for her work, friends and family. She is a native Californian, currently lives in San Jose with her partner, two children, and three dogs.

Posts by Libby Taylor

Community Management Best Practices: Launch

Learn community management best practices from launch to six-months from Jive’s customer community manager, Libby Taylor.

Community Management Best Practices: Pre-Launch

Learn from Jive’s own external community manager about best practices for launching and maintaining your community.

How Executives Can Build a Culture of Social Community Engagement

Employees want a culture of social community engagement in the workplace. And it starts with leaders who utilize technology to promote a stronger, more connected community.

Build Customer Loyalty: One Person at a Time

Learn 4 tips for building customer loyalty, one person at a time, in your online community from Jive’s community manager, Libby Taylor.

Community Launch Ideas: Ask the Expert

Learn community launch ideas for an online community or forum from expert Rachel Duran.

Social Intranet Adoption Strategies

Getting your employees to adopt a social intranet isn’t easy. It takes change management and human understanding. Find out what Jive’s expert advises.

5 Employee Engagement Ideas that Make a Difference

Learn the top five ways to engage employees in your online community.

How I Work: Michael Muscato of T-Mobile

I met Mike Muscato at JiveWorld14. He’s a Sr. Developer for Knowledge Management Systems & Social Media Support at T-Mobile and had his photo featured in the Jive Community on “Vote on…

Online Project Management with Jive!

Learn how Jive can help you with with online project management in this three-part blog series by Jiver Ryan Ruark.

How I Work: Keeley Sorokti, Northwestern University

Keeley Sorokti is the community strategist for Northwestern University’s amazing social learning community called The Hive. Additionally, she advises faculty on how to leverage technology to create engaging learning experiences and…

How I Work: Jessica de la Torre, Bluegreen Vacations

Imagine a darkened theater. The main stage is in front of you and the entire room is empty. You’re sitting and waiting for the dress rehearsals to get started when…

How I Work: Crystalee Beck, MarketStar

Crystalee Beck is MarketStar’s Social Community Manager and the winner of Jive’s 2014 Workstyle Award! She believes in the power of connection people through strategic and fun engagement. When asked,…

Vote on customer stories for the JiveWorld Workstyle award

At Jive, we think our customers are pretty amazing. Sometimes we get the chance to really show them off, like with the JiveWorld14 Workstyle Award!

How I Work: An Interview with Aimee McCuen from Cox Automotive

Meet Aimee McCuen from Cox Automotive. I met Aimee at the Atlanta User Group Meeting in June. Starting a new job, traveling to a new city, and meeting a room…

How I work: An interview with Doug MacKay of Critical Mass

Meet Doug MacKay of Critical Mass. He’s inspired other members of the Jive Community with his enthusiasm and knowledge and was suggested for this interview by our first interviewee, Rachel…

How I Work: An Interview with Ryan Rutan

Ryan Rutan needs no introduction, but I’m going to give him one anyway! In the Jive Community, he has acted as the Community Manager, key app developer, and general rockstar…

How to write a Community Manager job description

So you’ve got yourself an online community and need someone to take care of it… Considering the recent wave of Web 2.0 technologies and the advancement of community and forum-type…