Jive Unveils New Packaged Solutions for Healthcare, HR and Marketing Support
Today, we are excited to formally unveil a new set of packaged solutions aimed at transforming the way people work together in key industries and functional groups.
The first offerings in our set of tailored solutions include Jive for Healthcare Collaboration, Jive for Employee Engagement and Jive for Customer Engagement. The three new solutions are powered by the industry-leading Jive WorkHub and apply proven best practice templates, configurations and bundled professional services to solve challenging pain points for verticals like the healthcare industry and business units like HR and marketing.
You may be wondering what “Jive WorkHub” is. Essentially, it’s our technology that creates purposeful experiences that allows people to move seamlessly from discovery to conversation to action, using whatever collaboration or communication style works best for them without having to think about tools, technology or trying to keep track of it all.
Without further ado, here are three initial solutions available today:
Jive for Healthcare Collaboration
Simplify clinicians’ lives so they can deliver better value-based care with a single platform for secure collaboration and communication.
We are helping U.S. health systems improve care coordination and physician productivity, significantly reducing clinical costs while ensuring compliance with federal regulations, by:
Improving the patient experience through a secure, centralized collaboration hub
Our interactive intranet is now configured for the healthcare environment to empower primary care physicians, specialists, nurses and other care team members to connect in real-time and securely exchange patient information.
Simplifying physician communications
The Jive Daily app delivers a mobile news feed to busy physicians, providing critical communications from their network of health systems.
Increasing productivity during mergers or eHealth record implementations
Change management teams can leverage Jive’s video, blogging and question-and-answer capabilities to align, empower, educate and support clinicians throughout the complex transitions common to the healthcare industry.
Jive for Employee Engagement
Unite, engage and delight employees with an intranet they’ll really love.
For human resources professionals challenged with engaging, retaining and growing talented employees, we now provide a packaged solution that creates an environment that minimizes geographic and departmental silos to engage a company’s most valuable resource – its people – ultimately resulting in higher employee satisfaction and retention. New and upcoming features in the HR solution focuses on:
Improving overall employee morale with recognition
Our HR packaged solution engages new hires through tailor on-boarding quests and commend employees with new Peer Rewards.
Gathering invaluable workforce insights with engagement analytics
New sentiment analysis and engagement dashboard allow the HR organization better understand culture impact and gaps.
Integrating with best-in-class technologies for a best-of-breed approach to HR
Technology partnerships with services like TemboSocial for employee recognition and SmarterPath for learning management, deliver a powerful internal communications platform that is tailored to individual organizations’ needs.
Jive for Customer Engagement
Transform prospects into customers and customers into advocates.
For marketing and support leaders who are faced with the challenge of connecting their prospects to their brand through relevant content and experts, Jive-x provides a WorkHub where target audiences can access, share and interact with branded and user-generated content that helps inform their purchase decision. New and upcoming features in the marketing support solution focuses on:
Driving and tracking targeted actions across the entire customer lifecycle
Our marketing support packaged solution increases brand awareness with enhanced SEO and content syndication and delivers the ability to respond to content trends based on behavioral analytics. Jive’s support packaged solution increases call deflection and decreases support costs by providing Q&A features. Jive’s support center helps companies easily connect their customers with relevant content and experts.
Helping the community to effectively collaborate
Rich user interface with images, videos, GIFs, and banners that entice community members to engage on content like documents, blogs or share ideas.
Building lasting customer loyalty
Jive-x analytics help identify influencers and trending topics while optimizing the community with deep behavioral insights through key integrations with Salesforce, Marketo, ZenDesk and ServiceNow that help to maintain the longevity of the community.
In addition to this initial release of these tailored solutions for departments and industry verticals, Jive also announced new enhancements to its internal and external community solutions: View the Jive Press Releases.