Kickstarting Mobile Adoption in Healthcare
August 4, 2016
Clinicians who collaborate via a mobile platform are more connected to their work—they can complete patient care from anywhere at any time, even at a patient’s bedside, avoiding many frustrations that come along with toggling between multiple devices and desktops. As a result, the care they provide is more efficient and effective. Organizations that implement a collaborative mobile platform experience time savings, can give more patient-centric care and have an improved workflow, allowing clinicians to operate with greater accuracy.
According to a recent study done by Wolters Kluwer Health:
- 72% of physicians access drug information from smartphones
- 63% of physicians access medical research from tablets
- 44% of physicians communicate with nurses and other staff from smartphones
These are amazing statistics on smartphone adoption!
However, in many healthcare organizations, mobile is an afterthought. Desktop-enabled applications are prioritized, despite the fact that in many cases, clinicians are already using mobile devices throughout their workday. When organizations don’t deliver mobile strategies, non-compliant applications take over workflows, putting healthcare organizations at safety risk.
What Needs to Change for Secure and Compliant Mobile Adoption to Become a Priority for Clinicians and Complex Health Systems?
Build Mobile Strategies Around Clinicians, not IT
Many organizations consider using mobile device management (MDM) as a way to control which applications are used and to ensure security. MDM has some benefits, most of which are security related, but it comes at a price. MDM can be costly and has the possibility of overcomplicating mobile adoption for average tech users. Also, many applications already come integrated with secure technologies and end-to-end encryption. Ultimately, MDM becomes product overkill that ruins the experience—or at the very least, makes adoption difficult for all involved.
Instead of MDM, organizations should invest in mobile technologies that are secure, HIPAA-compliant and can be easily downloaded directly through smartphone stores. This will simplify adoption for all tech levels, while enabling everyone in the health system to use one certified application.
Mobile and Desktop focused EHR Collaboration
Full mobile participation for clinicians is possible, but can be severely hampered if applications such as the electronic health records (EHRs) are partitioned. According to Healthcare IT News, only one-third of clinicians report that their EHR system is optimized for tablet or smartphone use. This lack of flexibility causes harmful disruptions for clinicians and impacts how much time is actually spent with the patient.
Mobile-based EHR systems bring advanced laboratory instruments to hard-to-reach areas. They also allow for a larger amount of real-time data to be collected—especially when considering the number of connected devices that can run simultaneously through the web. The ability for both mobile- and desktop-based clinicians to collaborate through a single entity ensures patient information is in one place. Utilizing a social collaboration platform as a connective tissue to communicate between the EHR and community of patients and clinicians builds an integrated experience, meaning less time spent searching for information, and more time spent healing the patient.
The Future of Care Coordination
The majority of patient/clinician conversations aren’t captured in a digital format. Instead, they are kept in a physical paper notebook–even for many high-risk patients. With this in mind, a digital WorkHub for care coordination is becoming a must-have for clinicians. Quick responses to questions through a secure, mobile-friendly collaboration platform are effective, but only if the full care team has access. The ability to capture these patient-related conversations in a discussion format creates real, virtual communication. And having a digital collaboration space that works in partnership with EHR systems makes coordinating care even easier. Integrating the entire experience, including enabling seamless transitions between applications, creates an irreplaceable mobile experience–and it’s essential for the future of healthcare.
Mobile Is the Future of Healthcare
Patient adoption of mobile healthcare technologies is off the charts. The time has come for health systems to begin adopting these technologies and applications into their daily workflows. Not only is it good for care, it’s key for staying competitive. With the astounding possibilities of mobile health for patients, enabling clinicians to leverage integrated technologies in their work lives is crucial for improving health outcomes.
When the time comes for your healthcare organization to become mobile, will it be ready?
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