SaaS Intranet

Enterprise Software-As-A-Service Intranet Solutions

A growing number of companies around the world are turning to SaaS intranet solutions as a more convenient and economical alternative to traditional on-premises software.

A SaaS intranet provides all the benefits of the software with none of the responsibilities or headaches. Customers don’t have to invest in infrastructure or software development. They don’t have to worry about maintenance and upgrades. They just access the software over the intranet on demand, paying as they go. A huge operational burden is taken off the backs of their IT staff, who are freed up to tackle more pressing initiatives.

What is SaaS Intranet Software?

SaaS intranets are hosted and maintained by the service provider – Jive Software, for example.

You may also hear SaaS intranet solutions referred to as cloud-based intranets, since the software is hosted in the cloud. SaaS intranets are great for growing companies that need a scalable solution and want to launch an intranet quickly with low upfront costs. Companies simply pay a subscription fee and access the software over the intranet. The provider takes care of the rest: the infrastructure, maintenance, updates, security, availability and scaling to increase capacity.

Features and Benefits of SaaS Intranet Software

A SaaS intranet offers many features and benefits, including:

Simple Deployment

Get up and running quickly when your intranet is hosted on the cloud. There’s no need to furnish hardware or install software. Just configure and launch it right out of the box.

Built to Scale

A SaaS intranet can grow to meet your needs, frictionlessly. There’s need to make long-term plans for new infrastructure or staff increases in order to accommodate growth in users, data or processing loads; that’s all on the software provider.

Cost Effective

Hosting software in your own data center means shouldering all the associated costs – from servers to physical space to staff – which can rise unpredictably over time. With SaaS intranet solutions, all of that expense and risk is taken on by the provider.

Minimum IT Lift

A SaaS intranet unburdens your IT staff by eliminating the need to maintain and upgrade equipment, apply security patches, manage upgrades and more. Your team can focus on other, more strategic priorities.

Automatic Software Updates

With a SaaS intranet solution, you’ll always be using the latest and greatest version of intranet software because updates are automatically delivered. Your IT staff won’t need to install new versions and manage the sometimes challenging process of upgrading.

Jive Interactive Intranet Software: Delivering Breakthrough Results

Jive’s intranet platform has helped top companies across a wide range of industries achieve massive business impacts.

Increase in employee productivity
Increase in employee satisfaction
Less time to find knowledge and expertise

Average results from hundreds of Jive customers, verified by independent researchers

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Get Started. Take A Tour Of Our SaaS Intranet Today.

Ready to see a best-of-breed SaaS intranet in action? We’ll answer your questions and show you how Jive can help you solve your biggest business challenges. Schedule your demo now.

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Cloud Intranet

Enterprise Cloud-Based Intranet Solutions 

What’s the best way to deploy our intranet?

So you’re shopping for an intranet solution, and you’re wondering, “What’s the best way to deploy our intranet?” The two most popular options are on-premises and cloud-based. Cloud deployment offers multiple advantages for many companies, which is why cloud computing is so popular these days, but the final choice will depend on your specific requirements. On this page, we’ll describe the differences between cloud and on-premises software, explore the key trade-offs, and offer tips on choosing a solution that’s best for your organization.

What Is A Cloud Intranet?

How Cloud Intranet Solutions Differ From On-Premises Intranets

Why Do I Need A Cloud Intranet Solution?

The Benefits of Cloud Intranet Software

How to Choose the Best Cloud-Based Intranet

What Is A Cloud Intranet?

A cloud-based intranet provides a simple, convenient alternative to traditional on-premises software. In the cloud model, the provider hosts, manages and maintains the intranet software; the customer just pays a licensing fee and uses it on demand, with none of the operational overhead.

How Cloud Intranet Solutions Differ From On-Premises Intranets

With an on-premises intranet, you buy the software and own it. You host it in your own data center and shoulder all the associated costs and burdens. That includes purchasing and provisioning the hardware and other infrastructure that the software runs on; installing, testing and deploying the software; maintaining and upgrading it; applying patches and securing it; expanding capacity as needed as your usage grows.

With cloud intranet solutions, by contrast, all of these responsibilities fall on the software vendor and cloud services provider. The software is hosted “in the cloud,” spread across an array of virtualized computing resources typically shared by a number of customers. Resources such as servers are allocated flexibly as customers’ computing needs rise and fall. Distributing the overall computing load across a pool of shared resources in this way enables the cloud provider to take advantage of economies of scale and reduce the costs to individual customers.

Why Do I Need A Cloud Intranet Solution?

Companies who use cloud-based intranets don’t have to spend money on hardware and other infrastructure as they would for on-premises software. They can quickly configure and launch it, and their IT staff is freed from having to maintain and upgrade the software. The customer gets all the advantages of the provider’s ongoing investments in security, availability, performance and innovation – without taking on the risk and expense themselves.

Despite the strengths of the cloud, there are reasons that some companies still opt for on-premises intranets. Organizations in highly regulated industries such as finance and government, for instance, may require on-premises intranets in order to implement certain security measures and comply with various mandates and regulations. Others may want to heavily modify the software to suit specialized needs, something they couldn’t do with cloud software. For all other companies who don’t have these requirements, cloud deployment is often the clear winner.

The Benefits Of Cloud Intranet Software

Jive offers both cloud and on-premises deployment. The latter is used by some of our customers in sectors such as financial services and healthcare, as well as federal government agencies. But assuming your company doesn’t need an on-premises intranet solution, a Jive cloud-based intranet solution is the simplest and most economical option, delivering a wide array of benefits:

Easy to Launch

You don’t have to provision hardware or install, test and deploy software; nor is there any need for expensive customization and design. Jive cloud provides everything you need in one turnkey package. You can configure an intranet tailored to your company’s business needs, apply your own look and feel – with little or no IT help required – and launch it in days for an organization of any size.

Cost Savings

With cloud you can pay as you go with a subscription based on the number of users. There are none of the up-front costs associated with on-premises software.

Lower IT Burden

A cloud-based intranet offloads your staff from having to maintain and upgrade equipment, manage the software, apply security patches and so on. All of that’s taken care of by the software vendor and cloud provider, freeing precious IT resources to attend to other priorities.

Scale Effortlessly

With cloud, your intranet can grow to meet your needs, frictionlessly. You don’t have to worry about adding infrastructure in order to increase capacity and support more users. That’s all taken care of behind the scenes by the cloud services provider.

Automatic Upgrades

With Jive’s cloud-based intranet software, you’ll always have the latest and greatest features, which are provided automatically through periodic updates. No need for IT staff to install new versions and manage the sometimes challenging process of upgrading.

How To Choose The Best Cloud-Based Intranet

When selecting cloud-based intranet software, you need to weigh a number of factors, including the software vendor, the product, its capabilities and features, and the cloud platform. Here’s are some key criteria to consider:

Software Vendor

Does the intranet software provider have a proven record of success, helping companies and organizations in a wide range of industries achieve their business goals?

Jive pioneered modern interactive intranet software, garnering top rankings from leading analysts and loyal customers worldwide. Over nearly two decades, Jive intranets have helped thousands of organizations, including top global brands every industry, achieve transformative results.

Cloud Platform

Does the cloud provider meet the highest standards of performance, availability, security and scalability?Jive uses Amazon Web Services (AWS), a world leader in cloud services renowned for high performance, reliability and availability, security and scalability.

Intranet Product

Questions to ask here include:
Does the intranet product provide an easy-to-use and highly engaging experience that drives high user adoption and participation inside organizations? Does it feature a complete array of communication and collaboration capabilities that make work easier for employees? Does it include advanced features that enhance personalization, knowledge discovery and search? Does it integrate with and tie together external systems to create a single cohesive collaboration hub? Is it optimized for a wide range of real-world business use cases?

Jive checks all the boxes, offering a best-in-class solution that goes far beyond the basics and enables companies to create a full-fledged digital workplace. Learn more about Jive’s features and capabilities.

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Get a free cloud intranet demo

Want to learn more about how an interactive intranet can impact your business? We’re here to help. Schedule your personalized demo of our cloud-based intranet software and find out why leading companies around the globe choose Jive Software.

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Interactive Intranet File Sharing

Make File Sharing Fast, Simple And Seamless

Simplify document collaboration. Put a stop to out-of-control review cycles, clashing versions and chaotic email threads. Make all your files easy to find and easy to work with. Jive Interactive Intranet provides a one-stop-shop for sharing, communicating and collaborating – ending disconnects and keeping everyone in sync.

Files are no longer siloed in separate systems, cut off from people and processes. With an interactive intranet, everything is centralized and organized in collaborative spaces that bring together all the pieces you need to get work done: all your team members and all the content, resources and files required for a particular project or task. This includes files stored in external systems like SharePoint, Google Drive and Box. Using simple, pre-built connectors, Jive pulls information from these systems into the interactive intranet. Files can continue to live in the external systems, but users can work with them just as if they resided in Jive, making everything easy to see, share and collaborate on.

Files Hosted In Jive

Upload And Share

You can easily upload files to Jive, individually or in batch mode. Tag them and share them with colleagues. Post your files in collaborative spaces and groups, where everybody in that space or group can access them, or share them with specific people of your choosing. You can also attach files to Jive documents, discussions, status updates and direct messages.

Collaborate And Manage

Jive gives you complete control over who can see, share and edit. Users with access can preview, download, comment, follow, bookmark and share files. You can manage files in various ways, mark their status (official, final, outdated, etc.) and assign actions. Jive keeps track of the version history so you don’t have to.

Files In External Systems

Out-of-the-Box Integrations

Jive integrates with leading file management and storage systems such as SharePoint, Google Drive, Box and Dropbox. Jive’s robust APIs support integration with other systems as well.

Streamlined File Management

When you integrate Jive with other systems, you get the best of both worlds. Files can continue to live in these external tools and take advantage of their file management capabilities, but they’re no longer siloed. They become part of a unified environment. Users can view, discuss and interact with the files transparently as if they resided in Jive.

Everything In Sync

Jive syncs activity between Jive and external systems, so versions, comments and information stay up-to-date and consistent across Jive and connected platforms. All of this leads to increased efficiency and productivity.

Unified Search

With Jive, there’s no more need to separately search multiple systems in order to track down people, content and conversations. You can find anything, whether it’s in Jive or external systems connected to Jive, with a single efficient search. Jive’s smart search technology finds exactly what you’re looking for, with personalized results matched to each user.


Beyond Interactive Intranet File Sharing

Beyond file sharing and document management, Jive Interactive Intranet is a complete digital workplace for communication, collaboration, networking and knowledge-sharing.

The world’s most successful brands use Jive to empower employees, engage their workforce and achieve new levels of productivity. Explore eight major ways that companies are using Jive to drive business.

File Sharing Integrations

Jive Interactive Intranet integrates with some of the most widely-used file sharing and management systems, making work easier than ever. Examples include:

Get A Personalized Demo

See for yourself why the world’s largest organizations depend on Jive.

Let our team walk you through a personalized demo and show you how an interactive intranet can take your organization to the next level.

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Employee Engagement Platform

Employee Engagement: A Growing Challenge

Are you struggling with employee engagement at your company? You’re not alone. Recent research from Gallup indicates “a staggering 87% of employees worldwide are not engaged.” The same study found that “companies with highly engaged workforces outperform their peers by 147% in earnings per share.” With numbers like that, there’s no denying that employee engagement has a sizable impact on a company’s bottom line. One of the most effective ways to improve employee engagement is with software that enhances the employee experience. Engagement software can help your company increase employee satisfaction, retention, productivity and ultimately, revenue.

What is Employee Engagement Software?

According to Forbes, employee engagement is defined as “the emotional commitment the employee has to the organization and its goals… Engaged employees actually care about their work and their company.” Engagement software enables HR and senior leadership to keep employees involved and passionate about the company and its mission wherever they are and whatever their role.

Jive’s Interactive Intranet takes engagement software to the next level, powering great experiences that engage employees at each stage of their journey, from the moment they’re hired through long-term development and professional growth. Jive solves some of HR’s biggest challenges: It speeds and improves onboarding. It facilitates training, on-the-job learning and mentoring. It motivates employees with recognition and rewards. It fosters closer working relationships and cultural cohesion.

With Jive’s software, employees enjoy frictionless collaboration and access to content, people and resources, which makes work faster and much more gratifying. Crucially, Jive’s employee engagement software drives strategic alignment across the enterprise. It enables corporate communications teams to easily create and publish news articles and announcements that are instantly delivered to employees in personalized news streams on mobile and desktop devices. Jive ensures that everyone “gets the memo” – even remote and “deskless” workers. With its blogging and commenting capabilities, Jive also opens up lines of communication and trust between leadership and employees.

What are the Benefits of Employee Engagement Software?

The positive impact of implementing Jive’s employee engagement software is undeniable. The numbers speak for themselves.

Increase in employee productivity
Increase in employee satisfaction
Less time to find knowledge and expertise

Average results from hundreds of Jive customers, verified by independent researchers

Communication Tools For Every Purpose

Cohesion and teamwork

When employees feel alienated and cut off from the company and co-workers, morale and motivation suffer. Employee engagement software breaks down silos and hierarchies, turning disconnected organizations into cohesive teams, where everyone contributes and has a voice.


Jive’s employee engagement software empowers high-performance collaboration at every level, from teams to departments to large communities of practice and cross-functional groups. Optimized collaboration spaces bring together all the people, information and tools needed to plan and execute initiatives large and small. With everything and everybody on the same page, employees get more done and love what they’re doing.


It can be tough to integrate new employees into company culture, processes and teams – let alone do it quickly when there’s so much to learn. An employee engagement platform can bring new hires up to speed much faster by immersing them in the company and giving them an overview of what’s going on from day one. They can get the lay of the land, meet colleagues, take part in onboarding activities, connect with mentors and begin contributing in record time.

Strategic alignment

Keep employees informed and aligned with compelling communications that reach and engage your entire workforce. Jive delivers personalized news streams to employees on desktop and mobile devices. Even workers without computers or company email addresses stay up-to-the-minute on the latest company announcements, guidance and policies. Recipients don’t just consume: they can comment, ask questions and discuss, opening up genuine dialogue that gets people involved and invested in the company’s mission.

Feedback and recognition

Traditional, formal employee feedback processes, such as periodic performance reviews, aren’t enough in this day and age. Jive employee engagement software nurtures a positive, high-performance culture by making feedback and encouragement a part of everyday work. You can use Jive’s built-in recognition and rewards system to incentivize desirable behaviors and activities. And co-workers can acknowledge each other’s accomplishments with Peer Recognition Badges.

Employee support

Jive helps employees quickly get answers and address HR and IT issues by putting great self-service resources and peer assistance at their fingertips. The software includes pre-built spaces where users can find helpful resources (policy documents, how-to guides, FAQs, videos); ask questions; and consult with experts. It’s a win-win: employees are able to resolve issues faster while offloading support staff, deflecting help desk tickets and reducing costs.

On-the-job learning

Jive’s employee engagement software unleashes knowledge-sharing and mentoring. Employees can quickly find in-house experts, answer each other’s questions, pool their know-how and get smarter together. Every moment becomes a teaching moment, supplementing formal training with continuous on-the-job learning.

Data-driven insight

Jive doesn’t just drive engagement. It helps companies measure and understand it. Jive’s advanced analytics provide powerful, actionable insights into employee motivation, behaviors and sentiments – insights you can use to assess and optimize HR programs and company performance.

How a Global Business Drives Employee Engagement

With its headcount growing fast and offices expanding globally, GoDaddy needed a way to preserve the spirit and efficiency of a tight-knit team.

They implemented Jive’s employee engagement solution in an intranet that GoDaddy calls “The Planet.” It’s now home base for the company’s workforce, where employees go to read up on company news, find key HR resources, get to know each other, share ideas and problem-solve together.

GoDaddy Chief People Officer Auguste Goldman says it had a huge impact on the company very quickly: “People feel more connected to each other. People feel like they have a voice to bring up their ideas, to respond to others. Jive isn’t just platform to read, it’s a platform to be involved.”


See for yourself what best-of-breed employee engagement software can do for your company

We’ll show you how Jive can unite your organization and bring out the best in your workforce.

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Frequently Asked Questions

We’ve got your back every step of the way!

How do you build employee engagement?

Here are 4 top tips to build employee engagement in your workplace:

  1. Create a positive work environment.
  2. Encourage employees to collaborate and connect.
  3. Use an employee intranet portal to increase internal communication.
  4. Encourage open communication.
How do you determine which employee engagement solution is right for your business?

There are many employee engagement tools available. Jive offers an industry-leading intranet platform that empowers employees and increases engagement.

How do you measure employee engagement?

Here are 3 easy ways to measure employee engagement:

  1. Conduct an employee survey.
  2. Use HR employee engagement software.
  3. Introduce an incentive-based strategy.
How can employee engagement strategies impact the culture of your organization?

An engaged employee is a productive employee. The more engaged an employee is, the lower the turnover rate will be for your company.

Why is employee engagement important to company success?

Employee engagement has a direct impact on lowering employee turnover rates. HR leaders should focus on increasing engagement in order to shore up employee retention and boost productivity.

How do you know when your employees and managers are engaged?

Answer these questions to know if your employees and managers are highly engaged:

  • Are your employees and managers absolutely clear about the company’s core values and goals?
  • Do they actively communicate and collaborate on your company intranet platform?
  • Can they see how their contributions are adding value to the company’s success?
  • Do the managers have good leadership skills?
  • Do employees have access to all necessary tools?
  • Are employees happy and motivated to work?
What is an HR employee engagement platform?

An HR employee engagement platform in an employee engagement solution that helps organizations increase job satisfaction and improve employee retention.

Why do most engagement strategies and initiatives fail?

Most engagement strategies lack a sense of employee empowerment. When employees feel powerless, they lack confidence in the organization, and their involvement decreases with time. At Jive, we offer an interactive intranet platform that empowers employees to communicate, share files and get work done. With Jive, employees feel empowered, connected, and most importantly- engaged with their work.

How do you define engagement?

In an organization, “engagement” is an employee’s emotional commitment to the company and its goals. Without engaged employees, organizations can never be successful. At Jive, we offer powerful collaboration software to help employees connect, collaborate, engage quickly and help businesses achieve peak productivity.

Can our company add our groups to the Jive intranet platform?

Yes. At Jive, employees can create groups easily in our employee social network. This helps everyone connect, collaborate and share content with specific people and get responses immediately. Using groups is convenient, collaborative and cost-effective.

How An Employee Intranet Can Benefit Your Workforce

As companies grow, with more people working in more functions across more locations, all sorts of connection and collaboration challenges arise.

The larger an organization gets, the harder it is to keep everyone rowing in the same direction. It’s tougher for companies to communicate with staff, and for employees to communicate with each other. People and information become siloed, group cohesion suffers and employees may no longer feel connected to the company and its mission. That’s where a Jive employee intranet portal comes in, giving people one place to connect, engage, and become one united organization.

What Makes A Jive Employee Intranet Portal Different?

When we say “intranet,” we don’t mean a traditional old-school intranet, with its outdated interface, mostly static content, one-way communications and lack of collaborative capabilities.

The interactive intranet is an entirely new generation of employee intranet software. It’s a single, turnkey platform for up-to-the-minute company communications, employee engagement and onboarding, conversation and collaboration, knowledge-sharing, enterprise search, organizational analytics and more.

An interactive intranet integrates with external enterprise systems, as well, bringing information out of silos and into a shared work environment. With a contemporary consumer-style interface, it’s highly engaging and easy to use. It’s also easy to set up, manage and update: so easy that designated users and admins can launch their own group collaboration spaces without IT help.

How Employees Benefit From An Interactive Intranet Portal

When employees thrive, there’s a good chance your company will, too. According to independently verified research on hundreds of companies, interactive intranets increase employee satisfaction by 38% and decrease turnover by 24%, while improving overall productivity by 15% on average. Those are big gains, achieved in a number of ways:

Faster Onboarding

Getting new employees up to speed using conventional approaches is both time-consuming and costly. It can take months before hires are fully productive team members with a full understanding of their job and the organization. Interactive intranets dramatically accelerate the process. They provide an immersive introduction to company culture, strategy, people, teams and workflows. New employees can get an immediate overview of the company, meet their colleagues, access training and policy resources, ask questions, get assistance and mentoring, dive into projects and begin contributing – from day one.

Recognition and Rewards

An interactive intranet is a place where people’s work and accomplishments are visible, acknowledged and rewarded, where people assist and encourage each other and bring out the best in everybody. Jive’s built-in quests and reward features enable managers and peers to give badges and acclaim for work well done.

Deeper Connection

Modern employee intranet software provides one place to get to know colleagues, stay up to date on what’s going on within the company, communicate directly with leadership and be a part of the conversation. Unlike traditional corporate communication channels like email or static intranets, Jive is designed for rich interpersonal interaction and gives everyone a voice.

Better Work Experience

Jive is a complete collaboration hub, bringing together all the coworkers, resources and information that employees need to get their jobs done. It creates order out of chaos by putting all the pieces in context, organizing them around projects, teams and processes. It even pulls in information and content from other systems thanks to pre-built integrations with critical apps and systems (e.g., SharePoint, Office 365, and Google G-Suite). Employees are able to accomplish much more, without the frustrations and obstacles that can make work so dispiriting in conventional business settings. The upshot: people get more done, and they’re happier doing it.

On-the-job Learning and Knowledge-sharing

Jive is a rich platform for on-demand learning. It provides the capabilities needed for formal education and training programs (such as continuing education, career development and management training), as well as informal on-the-job knowledge-sharing and mentoring. It supports engaging, intuitive experiences and anytime/anywhere access via desktop and mobile devices, helping ensure high participation rates.

Enhanced Support Experiences

A Jive Interactive Intranet provides pre-built spaces for HR and IT support, enabling employees to get answers to questions and resolve issues quickly without having to email or call a help desk. Easy-to-use self-service resources, peer assistance and one-to-many support deflect tickets, reduce staff burden and save costs. On average Jive, reduces IT tickets by 17% or more.

How an Employee Intranet Portal Can Impact Your Business

Together, these improvements lead to a happier, more engaged workforce. Companies that use Jive benefit from higher morale, motivation and cultural cohesion.

Their employees feel more connected to each other, and more invested in the company’s mission. Productivity is much greater, and crucially, so are revenues (2-4% higher at companies that use Jive, according to a large-scale, independent analysis).

Get A Personalized Demo

Get a Free Employee Intranet Demo

Want to learn more about how an interactive intranet can impact your business? We’re here to help. Schedule your personalized demo of our employee intranet software and find out why leading companies around the globe choose Jive Software.

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Enterprise Social Network Platform

What Is An Enterprise Social Network?

As the name implies, an enterprise social network (ESN) is an internal, private social network inside a company. ESNs grew out of the larger consumer social networking revolution of the early 2000s, with the goal of enabling faster, more fluid communication inside organizations and build stronger employee connections.

The basic ESN functioned like a “virtual water cooler” – a place where company personnel could make new connections and quickly share information. Unfortunately, this type of pure ESN proved to better for casual back-and-forth and talking about work than it was for getting work done. Filled with unorganized conversations and noise, the typical ESN became a time sink, and many companies abandoned them. Others have relegated them to non-essential status, used mostly for social connection, not business-critical functions.

The Limitations Of Conventional Enterprise Social Network Platforms

Conventional enterprise social networks are implemented as an overlay on top of existing apps. They add a layer of conversation that’s separate from the interactions, activities, and content generated in other systems—essentially a Band-Aid solution to a much bigger problem: the increasing fragmentation of communication and collaboration in companies.

As communication streams and collaboration tools multiply, it becomes tougher than ever for employees to stay on top of things. They spend more and more time just trying to connect the many dots. Scattered across myriad information islands, content gets more difficult to find, processes get harder to track, and vital knowledge gets buried and lost.

The answer isn’t to deploy more point solutions. On the contrary, companies need to consolidate disparate communications and collaboration functions in a central, holistic environment. That’s what Jive Interactive Intranet does. It combines the functions of a next-generation intranet, an enterprise social network, an enterprise collaboration platform and more – in one integrated digital workplace. It adds up to the most engaging virtual environment ever for sharing, connection, communication and collaboration.

Communication Tools For Every Purpose

Integrated Collaboration Hub

Jive provides a central hub for official and unofficial communications, team and group collaboration, employee onboarding, social connection, employee support and much more. Using Jive’s pre-built integrations with apps from Microsoft, Google, Salesforce, Box, Cisco and other vendors, you can also pull information and activity from an array systems into a common environment where everything is easy to find, share and collaborate on.

Out-of-the-Box Portals and Pages

Templated pages and portals make it easy set up and launch collaborative spaces for team, group and departmental collaboration. Business users can launch their own spaces in minutes – providing access to all the people, information and resources needed to get work done – in minutes. Users can create spaces for external contributors as well, bringing in partners, contractors and agencies, with security and privacy.

Personalized Experiences

Jive’s next-generation enterprise social network leverages proprietary PeopleGraph technology and machine learning to understand each person’s role and relationships. It applies this understanding to provide personalized experiences – such as customized news streams and content recommendations – that precisely match each user’s needs.

Discussions and Documents

Got a question to ask? Want to brainstorm an idea? Discussions let you hash things out fast without the hassle of meetings, disjointed email strings and conference calls. And Jive’s real-time document collaboration lets teams work together to create and edit rich content, complete with videos, images and tables, without version control issues.

Totally Mobile

Jive’s consumer-friendly mobile app keeps your employees informed and connected at any time, in any place. Employees can stay in touch with their teams, take part in conversations – even create and share content – right from their tablets and phones.

Smart Search and Discovery

Jive is a one-stop enterprise search engine. Find people, documents, conversations in a single search across Jive and connected systems. Jive supports the OpenSearch API, too, so integrating with other systems is a breeze.

Beyond Enterprise Social Networking Tools

An interactive intranet is a robust alternative to pure-play enterprise social networks, combining social features that help people connect and interact flexibly and quickly while getting actual work done.

Unlike limited enterprise social networks, where conversations take place in isolation, interactive intranets put communications, content and people in context, organized around projects, processes and business objectives. Employees can find everything they need to work together, make decisions and complete tasks in one organized space.

This includes information from external systems:

Jive’s pre-built integrations pull in content, conversations and data from a wide range of apps and platforms into the interactive intranet where everything is easy to access and easy to collaborate around. Jive Interactive Intranet also provides highly personalized experiences – delivering pertinent news, highlighting people and places of interest and suggesting content based on users’ individual roles and usage

The Future Of Intranets And ESNs

Too many companies are burdened with aging, neglected intranets that offer only static content, one-way communication and little, if any, collaboration.

At the same time, many companies are struggling with the noisy and chaotic communications unleashed by ESNs. It’s time to go beyond these limited tools to a platform that combines the capabilities of both technologies, along with those of modern collaboration systems, to power faster, more productive communication and collaboration.


Take A Tour Of An Interactive Intranet And Its Social Features

See for yourself why the world’s largest organizations depend on Jive. Let our team walk you through a personalized demo and find out how an interactive intranet can take your organization to the next level.

Schedule A Demo

Collaboration Software Simplified

In the modern workplace, with in-office, remote and deskless employees scattered around the globe, collaboration has gotten seriously complicated. According to Gallup, 43% of U.S. employees work remotely at least some of the time. Worldwide, 75% of employees are “non-desk workers” who don’t use computers. And of the employees who do use computers, many aren’t using the same apps as their coworkers. The result is that people and organizations are badly fragmented – geographically, functionally and technologically. It’s time to get reconnected.

Collaboration Challenges in the Modern Workplace

Employees use a huge variety of tools – sanctioned by the company or not – to do their jobs. One study found that the average enterprise runs more than 300 apps. Another study determined that employees have to switch between apps every two to three minutes.

The negative impacts grow exponentially as more tools and systems are added. Processes and projects get splintered among myriad channels and platforms. Content, conversations and other information are spread piecemeal across an increasingly fractured collaboration landscape. Eventually, employees spend more time trying to chase down the pieces and stitch them all together than they spend doing actual productive work. It’s a hole many companies fall into. But there’s a way out.

Jive’s Collaboration Platform Changes How You Work

Jive collaboration software brings all of your information, conversations and people under one roof, where everything is easy to find, access and use.

Jive’s industry-leading collaboration platform not only unites all the elements needed to get work done in one connected environment; it also creates order out of chaos by putting all the pieces in context, organizing them around projects, teams and processes. For example, you can find all the documents related to a particular project in the same place with all the people working on that project and all the conversations they’re having around it. No more scavenger hunts and no more endless hours spent trying to assemble the fragments into a working whole.

Jive collaboration software isn’t confined to collaboration. It’s also a complete interactive intranet for up-to-the-minute company communications, employee engagement, onboarding, knowledge sharing, employee support and more. It’s easy to use, too, with a captivating consumer-style desktop and mobile experience that drives high adoption and usage.


Why Jive Collaboration Software?

Jive is a comprehensive platform, with a wide array of capabilities that make collaboration seamless, fluid and intuitive.

Integrated Collaboration Hub

Using Jive’s pre-built integrations with apps from Microsoft, Google, Salesforce, Box, Cisco and other vendors, you can easily knit heterogeneous systems into one cohesive collaboration experience. Jive pulls information and activity from the systems into a common environment where everything is easy to find, share and collaborate on.

Discussions and Documents

Got a question to ask? Want to brainstorm an idea? Discussions let you hash things out fast without the hassle of meetings, disjointed email strings and conference calls. Jive’s real-time document collaboration lets teams work together to create and edit rich content, complete with videos, images and tables, without version control issues.

Templated Portals and Pages

Ready-to-use pages, spaces and portals for team, group and departmental collaboration mean Jive can make an impact from day one. Business users can set up and launch their own collaborative spaces in minutes and get right to work, with no IT help needed.

Smart Search and Discovery

Jive is a one-stop enterprise search engine. Find people, documents, conversations – whatever you need – with a single search across Jive and connected systems. Jive supports the OpenSearch API, too, so integrating with other systems is a snap.

Customizable Groups and Spaces

Spaces for every kind of group, from entire departments to project teams, give users access to all the people, information and resources needed to get work done efficiently. You can even bring in external partners, contractors and agencies, while ensuring complete security and privacy.

Totally Mobile

Jive’s sleek mobile app keeps your workforce informed and connected 24 x 7. Employees can stay in touch with their teams, take part in conversations – even create and share content – right from their smartphones, wherever they go.


Machine intelligence proactively connects people with colleagues and information they need to know. Jive collaboration software leverages proprietary PeopleGraph technology to understand employees’ roles, needs and relationships, then apply this understanding to provide personalized experiences that precisely match their needs.

Activity Streams

Jive delivers personalized activity streams that keep employees up to date on their teams, projects and other time-critical information. You can automatically subscribe employees to relevant news streams based on roles, geography and more, so they never miss important news.

6 Must-Have Collaboration Software Features

Collaboration platforms vary widely. What separates the most powerful solutions from the rest of the pack? Learn about the essential features of advanced collaboration software in this free infosheet.


See Jive Collaboration Software In Action

Seeing is believing. Let our team walk you through a personalized Jive demo and discover for yourself how next-generation collaboration software can take your organization from good to great.

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Frequently Asked Questions:

We’ve got your back every step of the way!

How is online collaboration software used?

Online collaboration software keeps employees engaged, bolsters communication and boosts productivity.

What are the key features of an online collaboration tool?

The following are 7 critical features to look for in your collaboration tool. Your intranet should always be able to:

  1. Share and track all task and project details.
  2. Provide a digital platform to conduct successful cross-departmental collaboration.
  3. Offer a place for file storage with document versioning.
  4. Serve as a cloud-based storage platform.
  5. Offer built-in internal messaging.
  6. Deliver alerts and notifications.
  7. Provide easy-to-access calendars.

Jive offers all of these key features.

It’s Time To Simplify Communication Tools

Communication is complex and getting more so in the corporate world

Think of all the tools and channels we have to use, from email and texts to the latest messaging apps and videoconferencing software, to good old-fashioned phone calls and face-to-face meetings. The challenges are compounded as people work across geographies, hierarchies and functions.

Corporate and executive communications are essential to keeping any company aligned, but people increasingly miss the memo as critical comms pile up unread in inboxes. Meanwhile, in teams, groups and departments, colleagues struggle to hear each other and stay in sync amidst an endless onslaught of messages, notifications and alerts. That doesn’t even begin to address urgent communications. Could your company reach everyone to keep your employees informed when it matters most? Many organizations can’t.

The Next-Generation Communication Platform

Those are a lot of different communication challenges, but the answer isn’t to add even more tools. On the contrary, the solution lies in simplifying and streamlining: using one system in place of many. What companies and employees really need is a central location for conversation, collaboration and connection.

That’s why Jive created the interactive intranet. It’s not yet another special-purpose communication tool – it’s a complete communication hub, uniting many forms of communication in one simple and seamless environment. Jive Interactive Intranet not only integrates communications; it gives them meaningful context, organizing conversations, messages and notifications around actual work processes and projects. And it separates signals from noise, using machine intelligence and personalization to deliver only the information that matters most to each user.

Don’t confuse an interactive intranet with traditional intranets, which are typically one-way channels for official company communications and repositories for often-outdated content. An interactive intranet supports all sorts of communications in one dynamic, people-centric system.


Communication Tools For Every Purpose

For Corporate Communication

Personalized news pages and streams deliver corporate communications in a compelling, engaging form that employees can’t miss and eagerly consume – even “deskless” workers using mobile devices. And unlike traditional corp comms, it’s not just one-way: employees can also respond, discuss and ask questions – driving engagement and understanding. Jive provides real-time metrics on who’s reading and how they’re responding, so communication teams can measure their reach and impact.

For Team Communication

Jive brings collaborators together in their own team spaces where they can work together on projects and initiatives, ask and answer questions, hold discussions, collectively create content and make decisions. Teams can access everything they need in one place to accomplish their mission.

For Executive Communication

Executives can easily create and publish their own media-rich blogs and deliver them to any audience— whether it’s the whole company, a specific department or team, or geographic region. Recipients can ask questions, suggest ideas and engage in genuine dialogue with leaders.

For Departmental Communication

Jive departmental portals provide a home base for departmental news and communications, ensuring everyone is aligned on goals and initiatives.

For Urgent Communication

Beyond everyday communications, Jive’s unique Urgent Notifications feature enables companies to broadcast time-critical communications through high-visibility channels such as text and voice – right from Jive.

More Than A Communication Platform

Jive isn’t just for communication. It’s also a complete collaboration platform, connecting people, knowledge and processes across the enterprise, with massive benefits for your business.

Learn about the key features no interactive intranet should be without. Download our guide as you search for the best intranet solution for your company.


See for yourself what an interactive intranet can do for your company

We’ll show you how a real communication hub can bring your employees together, simplify work and even increase revenue. Schedule your personal demo today.

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Examples of Intranets

The Impact Of Interactive Intranets

Is your company’s intranet feeling its age? That’s not unusual. Most corporate intranets have been around a long time. They’re based on old-generation technology (decades old in some cases), and haven’t kept pace with modern business needs. While newer tools have been transforming communication and collaboration with engaging consumer-style interfaces, rich interactivity and social features, many intranets have become little more than dusty filing cabinets and company bulletin boards.

So are intranets on the way out?

No. But they overdue for a major update, and the solution is at hand: In recent years a new kind of intranet – the interactive intranet – has completely redefined what an intranet can be.

Interactive intranets bring together the latest innovations in communication, collaboration, enterprise social networking and consumer-style user experience to create a true digital hub for employee engagement, teamwork, knowledge-sharing and connection. The impacts – on company productivity, agility and innovation – can be game-changing, as companies who use interactive intranets are discovering.

Companies with interactive intranets see big jumps in employee productivity – 15% increases on average. They spend 34% less time hunting for experts and knowledge. Not only are employees more productive, they’re happier and more engaged: companies with interactive intranets benefit from a 38% improvement in employee job satisfaction and a 24% drop in turnover. These are actual measured results from hundreds of Jive customers, verified by independent researchers.

How Companies Are Using Interactive Intranets

Some of the biggest and most successful brands in the world are using interactive intranets to move their businesses forward and empower employees. Here are a few examples:

Cox Automotive

In 2014, Cox Enterprises formed the subsidiary Cox Automotive, consolidating the many automotive businesses it had acquired over the years. There were two dozen brands in all, employing more than 30,000 team members in over 200 locations worldwide, and Cox needed a way to forge a common culture, a shared sense of purpose and close working relationships among them.

A Jive-powered interactive intranet, dubbed “Fuel,” gives Cox Automotive a unified platform for corporate communication, collaboration, knowledge sharing and social interaction across the entire company. It’s helped Cox evolve from a collection of separate acquisitions into a cohesive organization that’s better able to harness synergies among its many brands and extend its reach globally.

Read the Cox Automotive case study >


With more than 18 million customers worldwide, GoDaddy is the world’s largest domain name registrar. In 2015, the company was expanding globally at a rapid pace, but they wanted to maintain a sense of close connection and the spirit of a small team.

Traditional tools didn’t provide the level of engagement, personal interaction and real dialogue GoDaddy was looking for, so they turned to Jive. Within months of launching a Jive Interactive Intranet, engagement increased by 81% in GoDaddy’s customer care group. With an interactive intranet, people are better connected, better informed and better able to contribute ideas and execute the company’s mission.

Read the GoDaddy case study >

Vodafone Ukraine

Leading Ukrainian mobile operator Vodafone Ukraine took Jive’s out-of-the-box interactive intranet, configured it to suit the company’s needs and drove major organizational improvements.

Using their interactive intranet, known as PROSTOR, for employee collaboration and strategic alignment, the organization doubled its employee net promoter scores, achieved over 88% adoption and saved over $2 million through increased employee efficiency (by spending less time in meetings and making corporate memory searchable).

Additionally, the company’s contact centers used the intranet for onboarding, enablement, career development, motivation and shift coverage programs to ensure more efficient and effective customer service. As a result, they’ve reduced uncovered calls by 24%, sped average call processing time by 12%, increased upsell revenue by 67% and even decreased staff turnover.

Their intranet is so innovative and successful that they were honored with a Gold Step Two 2018 Intranet and Digital Workplace Award.

Learn more about Vodafone’s award-winning intranet >

Schaeffler Group

Schaeffler is a global automotive and industrial supplier with more than 92,000 employees in over 50 countries. The company replaced their 15-year-old intranet with a Jive Interactive Intranet, aka “Schaeffler CONNECT.”

The intranet now serves as the organization’s primary platform for communications, corporate memory and virtual meetings for employees from every division, region and function. Leveraging their Jive intranet, Schaeffler built a transparent culture of cooperation while improving efficiency and strategic alignment.

“We now have more than 2,000 groups in Schaeffler CONNECT, ranging from small project teams to huge cross-organizational expert communities,” said Katrin Fischer, the social intranet project manager at Schaeffler Group.

Learn more about Schaeffler’s interactive intranet >

How To Achieve Breakthrough Business Results With Interactive Intranets

Hundreds of leading companies in every major industry have tapped Jive to achieve rapid, needle-moving outcomes.

From improving employee alignment with company news to streamlining collaboration for in-office and deskless workers, Jive addresses some of the biggest challenges today’s businesses face. In this whitepaper, you’ll learn how companies are using Jive-powered intranets to do great things.

Get A Personalized Demo

Get A Personalized Interactive Intranet Demo

See for yourself what an interactive intranet can do for your company. We’ll show you how a real collaboration hub can bring your employees together, improve productivity and even increase revenue. Schedule your personal demo today.

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Frequently Asked Questions:

We’ve got your back every step of the way!

What is the primary function of the intranet?

A company intranet helps employees to build engagement, store information securely and collaborate. It allows companies to connect with teams across borders and timezones.

Is there interactive intranet support?

Interactive company intranet platforms help increase business productivity. It allows employees to access information, connect, and collaborate easily.

What are the most common company intranet features?

Jive’s powerful intranet features include:

  1. Content and document management
  2. Powerful search
  3. Information generation
  4. Security
  5. Collaboration
  6. Social sharing

Best-Of-Breed Intranet Portal

Businesses are decentralizing faster than ever in the digital age.

Technology has allowed companies to expand beyond the confines of corporate walls, working with employees around the world in coffee shops, in home offices and on the go – often using mobile devices. While digital transformation and globalization have opened up vast new opportunities, they’re also making some things more complicated. People, information and systems are increasingly fragmented. Not only aren’t people in the same location, they’re not even using the same tools. There’s no single place for connecting, collaborating and getting work done. That’s where Jive intranet portal software comes in, giving companies a complete digital hub for engaging, working and doing great things — together.

Meet The Next Generation Of Intranet Portal For Companies

Whereas traditional intranets are typically stagnant sites for official company content and little else, Jive has created a new kind of dynamic, people-centric intranet portal. Jive’s “interactive intranet” is a single platform for up-to-the-minute company communications, employee engagement and onboarding, conversation and collaboration, knowledge sharing, enterprise search, organizational analytics and more.

Accessible via browsers and a mobile intranet app, an interactive intranet portal integrates with external enterprise systems, bringing information into a one-stop collaboration hub. Interactive intranet portals are highly engaging, with a modern consumer-style interface. They’re not only easy to use; they’re easy to set up, launch and manage – so easy that business users can administer them without IT help, saving lots of time and money.

While traditional intranet portals suffer from low utilization, employees flock to interactive intranet portals because they make work so much easier while also providing genuine human connection with colleagues and the company as a whole.

Is There Anything An Interactive Intranet Portal Can’t Do?

Jive’s intranet portal is a turnkey platform, with a complete array of features and capabilities that every company needs to get work done.

Media-Rich Corporate Communications

Create irresistible, personalized news pages, announcements and news feeds that every employee will see and consume, even deskless workers without computers. Go beyond one-way, top-down communication and spark genuine dialogue between leadership and workers.

Personalized Experiences and Knowledge Discovery

Machine intelligence proactively connects people with the colleagues and knowledge they need to do their job well. Jive’s interactive intranet solution leverages proprietary PeopleGraph technology to understand employees roles, needs and relationships – and apply that understanding to deliver personalized, productive user experiences.

High-Powered Collaboration at Every Level

Quickly create collaborative spaces for groups, departments and projects. Gather all the people, content and resources that teams need to stay informed, work together and accomplish any goal – in one convenient location.

Integrated Digital  Hub

Bring information and activity from external systems into your intranet portal software, making everything easy to find, share and collaborate on. Ready-to-use integrations let you connect the apps you depend on, like Office 365 and Google Drive. An interactive intranet portal can bridge your IT infrastructure and break down silos, creating a one-stop-shop for communication, learning and collaboration.

Ready-to-Use Pages and Spaces

Employees can create their own landing pages and group spaces without any IT support. With pre-built pages and spaces for employee onboarding, sales enablement, HR, IT help desk and departments, Jive’s interactive intranet portal makes it fast and simple.

Improved Support

Interactive intranet portals power great peer-to-peer support and self-service experiences. Employees can get answers and resolve IT and HR  issues quickly without submitting tickets, offloading support staff and cutting costs.

On-the-Go Collaboration

Complete mobile capabilities enable employees to tap the full power of the interactive intranet anywhere. They can stay productive away from their desk, or even if they don’t have a desk.

Enterprise Collaboration Through Intranet Portal Software

New workplace realities are rapidly changing the way the world does business. A modern intranet portal provides the agility and connectivity companies need to keep pace. Learn more about the future of enterprise collaboration – and what it means for you – in our free infographic.

Get A Personalized Demo

Get a Free Intranet Portal Demo

Find out how Jive’s employee intranet portal can deliver breakthrough business benefits for your company – just like it has for many of the world’s best-known brands and millions of users.

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Intranet Features You Need To Drive Business Impact

When you hear the word “intranet,” do your eyes glaze over?

If so, you’re not alone. At many companies, intranets are an afterthought. Based on decades-old technology, with clunky interfaces and often outdated content, they’ve become a relic of the past. But while traditional intranets are on the way out, a new class of intranet is on the rise. It’s called the interactive intranet, and it combines many of the latest advances in business communication and collaboration, enterprise social networking, knowledge sharing and more, providing a single high-performance hub for employee productivity, engagement and communications. This new generation of platform is putting intranets back at the center of work.

Best-Of-Breed Interactive Intranet Features

There are many intranet products out there, but interactive intranets are in class by themselves. They come with a rich array of features that enable employees to collaborate, communicate and get work done more quickly and easily than ever before – from a computer or a mobile phone. 


While traditional intranets are used for top-down communications from the company to employees, interactive intranets support flexible, multidirectional communications: top-down, bottom up, group and peer to peer.

  • Personalized news pages and streams enable companies to reach and inform all employees with attention-getting, relevant news they easily and eagerly consume anywhere, using desktop and mobile devices.
  • Blogs give executives and employees a platform to share ideas, inspire and inform colleagues with media-rich posts.
  • Videos can be uploaded and shared by users, opening up a world of possibilities beyond the written word.
  • Urgent notifications can be delivered via high-visibility channels including text messaging and voice, ensuring that critical information gets through when every second counts. 


An interactive intranet is a central hub for collaboration at every scale, from small groups and teams to entire departments or enterprises.

  • Configurable collaborative spaces for teams, groups and projects. These spaces bring together all the pieces – people, information, content – needed to get work done in one convenient location.
  • Access for external contributors such as contractors, agencies and partners, with complete security and privacy.
  • Real-time document collaboration that allows team members to jointly create, edit and comment on documents. Content can be marked as official, outdated, final, etc.
  • Discussions for one-on-one or group conversations.
  • Ideation capabilities support crowdsourced innovation, letting users submit, share and vote on ideas.
  • Tasks let users move from decision to action by assigning and tracking tasks.
  • Event management enables users to schedule and manage events within the interactive intranet.

People And Knowledge Discovery

The interactive intranet doesn’t just help employees connect with coworkers and information they’re already familiar with. It also helps them discover people and knowledge they aren’t aware of but should be.

  • People discovery features help employees quickly locate experts and collaborators based on skills, experience and peer endorsements.
  • Advanced search capabilities find relevant information, content and places fast, assisted by intelligent algorithms that factor in each user’s interests, activity and relationships.
  • Intelligent recommendations proactively suggest people, content and activity of interest.


Interactive intranets offer unprecedented insight into the relationships, sentiments and activities that drive company success. Sophisticated analytics and easy-to-understand reports provide 360-degree visibility into organizational performance.

  • Impact metrics measure the reach and effect of documents, blogs and content, including sentiment score, views and shares.
  • Engagement analytics allow administrators to track overall user engagement and interactions.
  • Advanced insights provide an in-depth look at employee sentiment and concerns, identify community influencers and trending issues.

Key Features of an Interactive Intranet

Looking for the best intranet solution for your organization? This PDF will help guide you. You’ll learn about 6 must have-features that no intranet should be without.


Interactive intranets break down information silos and turn a patchwork of distinct apps into a connected whole. Deep bidirectional integrations bring information and activity from external systems into the intranet, where everything is easy to find, share and collaborate on.

Pre-Built Integrations

Connect the intranet to office productivity apps, document collaboration, email, CRM, cloud storage, file sharing, conferencing, messaging and more

Robust APIs

Support a virtually unlimited range of custom integrations.

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Get to Know the Original Interactive Intranet

Jive pioneered the interactive intranet, pushing intranets beyond their limited, content-centric roots and creating a complete collaboration hub. Many of the world’s largest and most successful organizations use Jive Interactive Intranets to drive new levels of efficiency, productivity, strategic alignment and employee satisfaction. Learn how you can do the same for your organization. Schedule a personalized demo today.

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What Is An Intranet?

An intranet is like a company’s own internal internet—essentially a private website, hosted in the cloud, on-premises or on external hosting facilities. A company intranet is a closed business network that connects all employees with one location to find all information, people and tools. 

Intranets use TCP/IP, HTTP and other internet protocols, and in many ways they function just like sites on the public internet. 

The difference is that intranets are used for internal information such as company news, onboarding documents and HR policies, which can be accessed by employees in one secure location. Your intranet safeguards the privacy and security of the content and information shared on it. Therefore, it’s not possible to access your intranet from outside your business network. 

Your intranet offers an excellent platform for engagement and collaboration within a company. It also provides a location to store and access useful information, all in one place.

A Brief History Of Intranets

The earliest intranets date back to the internet boom in the 1990s. Companies realized that they could use the same technologies employed by the then-new World Wide Web to improve information access inside corporate walls.

At a time when organizations still relied on paper documents and filing cabinets – or at best, difficult-to-use electronic file systems – intranets offered a radically simplified alternative: a central site where employees could find and share essential information with point-and-click ease. Use of intranets expanded from the ’90s into the early 2000s. The technology advanced somewhat as well. For example, some intranets added limited transactional functions – enabling employees to file IT help desk tickets or fill out HR forms.

But aside from these minor enhancements, traditional intranets failed to keep pace with the massive changes sweeping the digital world. As developments like Web 2.0, the mobile revolution and the explosion of easy-to-use consumer apps transformed life and work in the 21st century, most company intranets seemed stuck in a bygone era. Their look and feel was antiquated. They were difficult to build, maintain and update. Most still functioned primarily as static content sites: warehouses for official docs and corporate communications, but not centers of cultural engagement, human connection and productive activity. As a result, the typical corporate intranet is increasingly neglected and outdated – a dusty repository that employees largely ignore.


The Next Leap: The Interactive Intranet

Traditional intranets and ESNs are just a part of an increasingly complicated enterprise technology landscape that employees have to navigate to get work done. There are dozens of tools and systems, each supporting a particular slice of functionality. Think of the many apps used for various kinds of content management, document creation, file sharing, communication and messaging, etc. All of these may come into play in the course of a single project. As the number of tools grows, so does the effort needed to keep track of the pieces and connect the dots – to the point where the hours spent on housekeeping may exceed the time doing actual work.

The Rise of Enterprise Social Networks

As traditional intranets failed to deliver the dynamic communication and collaboration capabilities that companies needed, new tools emerged to fill the gap.

One of the most prominent was the enterprise social network (ESN), which enabled employees to connect and communicate inside companies in much the same way they used social networks to connect with friends outside of work.

Advocates of enterprise social networking hoped the new software would break down silos and enable faster collaboration, but the results have been disappointing.Conventional ESNs typically function as “virtual water coolers”: places for casual conversation, but not for productive activity. As critics have pointed out, they’re better for talking about work than actually doing it.

After early enthusiasm propelled by “freemium” enterprise social network products like Yammer, ESN usage plateaued and then fell off. Overwhelmed by noisy chatter, many companies simply abandoned their ESNs, while others have relegated them to non-essential status, used mostly for social connection, not business-critical functions.

The solution to this problem isn’t yet another limited-purpose app.

What’s needed is a system that consolidates essential communication, collaboration and content functions in one easy-to-use, all-purpose environment. That’s the rationale behind a new breed of intranet, known as the “interactive intranet.” An interactive intranet brings together the best capabilities of traditional intranets, enterprise social networks and a slew of other communication and collaboration tools to create a single, powerful engine for end-to-end work.

An interactive intranet powers company communications, collaboration within and across teams, employee onboarding, networking and knowledge sharing, enterprise search, content collaboration and more – all under one roof. It’s fully accessible via browsers and mobile devices, so employees can access it anywhere. It can even integrate with external enterprise systems, pulling content and communications out of siloed apps and into a common collaborative environment. In short, an interactive intranet is a hub for learning, engagement and productivity: the heart of the digital workplace.

Key Features of an Interactive Intranet

An effective enterprise collaboration platform can have a dramatic impact on company productivity, employee engagement and agility. But finding an ideal solution in an increasingly diverse and sometimes confusing marketplace isn’t always easy. Fortunately, Forrester Research is here to help.

How Do Interactive Intranets Impact the Bottom Line?

An interactive intranet can deliver substantial gains in many key business metrics. On average, companies with Jive Interactive Intranets have experienced:

  • 15% jumps in productivity
  • 2-4% revenue increases
  • 61% improvements in employee connectivity
  • 30% reductions in onboarding time
  • 24% lower turnover
  • 34% less time searching for experts and knowledge

Don’t Settle For Less.

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