Jive’s Proven Deployment Methodology Sets Your Organization Up For Long-Term Success

Our experts deliver a full-featured intranet right into your hands.

The World’s Best Intranet In Just 7 Steps

At Jive, we’re committed to achieving your intranet vision. This doesn’t just mean implementing our tried-and-true technical installation strategy, but also includes planning intuitive intranet navigation and content requirements that set your organization up for long-term success.

Kick-Off Call

We’ll start by introducing you to your team, reviewing the onboarding timeline and discussing next steps.

Data Gathering

We’ll work together to identify your intranet needs through a series of one-on-one sessions.

Intranet Design

We’ll put together a proposed intranet design based on the information gathered.

Design Validation

Your dedicated customer success manager will schedule a meeting to discuss the proposed design.

Intranet Creation

Once the design has been approved, we’ll create and configure your new interactive intranet.

Training

We’ll grant your team access to our customer success hub, where you’ll find useful training materials such as videos and product guides.

Success

We’ll send a quarterly NPS survey and schedule a call to review how successful you’ve been with Jive.

It went without a hitch … users were able to continue working as though nothing had happened – except that they had all these great new tools that they were able to use immediately.

Kim Nelson. Community Manager, Nuance

Working With Jive

We’ve got your back every step of the way.

Onboarding + Training

Jive’s established onboarding program is carefully designed to give users the skills and knowledge they need to take full advantage of our modern intranet.

Customer Success

Our dedication to your organization’s success does not stop after onboarding. We work alongside you for the duration of our partnership. We schedule quarterly NPS surveys and check-in calls to provide support and make sure you’re getting the most from Jive.

24/7 Customer Support

Jive’s customer support specialists are always ready to help. You can easily reach our U.S.-based team via phone or chat to resolve any issues that arise.

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Unlock The Power Of A Modern Intranet

We’ll have you up-and-running in as little as 4 weeks.

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Jive Video

Video Content Management And Streaming For Intranets

Video Module Overview

Jive’s video module gives you everything you need to create, collaborate on and share high-quality videos in your Jive community. Whether it’s execs posting video blogs, HR distributing training videos, or subject matter experts sharing video tutorials, Jive makes it point-and-click simple.

Make your Jive intranet more engaging by enabling users to create, share and consume HD-quality video content.

Users can serve up a library of categorized videos and even create and post viral videos right from their mobile devices.

The wide-screen format is perfect for web consumption and automatically re-sizes for streaming to mobile devices. Users can rate, like, bookmark, add comments and even chat with who’s “watching now” using Jive’s real time capabilities.

It’s never been easier to create video, whether recording on a video camera, webcam or mobile device. You can upload videos from your desktop, smartphone or tablet, and embed them in Jive blogs, documents and discussions. You can embed videos directly from other sources like YouTube or Vimeo, too. The result is a rich multimedia experience, better-informed workforce and reduced costs on training and support.

Learn more. Read the datasheet >

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See for yourself how Jive can help your organization achieve new heights of productivity and engagement while meeting stringent legal and regulatory requirements. Our experts will answer your questions and help you decide if Jive is right for you.

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Jive Ideation

Ideation For Jive Intranets

Crowdsource Innovation And Unleash Brainstorming

Don’t let great ideas die on the vine. With Jive Ideation, you can foster a culture of innovation, capturing the best and brightest thinking from across your organization and taking breakthrough concepts to market in record time.

Jive’s Ideation feature takes brainstorming and collective innovation to a whole new level.

It enables Jive intranet users to easily submit ideas to colleagues, who can then vote them up or down. You sort and filter ideas based on their stage, popularity or date created – making it easy to identify the most promising concepts and reward the best innovators and collaborators.

  • Tap the power of crowdsourcing while giving employees a voice
  • Harness the combined creativity of your workforce
  • Provide clear visibility for ideation up the management chain
  • Align innovation with global market objectives by making the ideation process borderless
  • Preserve the history of ideas, while using Jive to collaborate on their implementation

Learn more. Read the datasheet >

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See for yourself how Jive can help your organization achieve new heights of productivity and engagement while meeting stringent legal and regulatory requirements. Our experts will answer your questions and help you decide if Jive is right for you.

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Jive Advanced Gamification

Gamification Software For Employee Engagement

Drive Intranet Adoption, Participation And Engagement

Jive’s Advanced Gamification expands on the platform’s built-in game mechanics to deliver a more personalized, highly targeted experience. Advanced Gamification makes it easy to create custom missions, competitions, badges and redeemable rewards to drive user participation, engagement and helpful behaviors like peer-to-peer support and brand advocacy.

Jive’s basic game mechanics are automatic, driving intranet engagement with points and recognition.

But we’ve gone further, providing advanced gamification that really amps up participation and enthusiasm.

  • Create targeted missions, contests and badges that encourage specific actions, like giving helpful answers and peer-based support.
  • Provide powerful incentives in the form of rewards that users can redeem in your own rewards store.
  • Grant special privileges like content creation and moderation, giving your biggest fans a bigger stake in the community.
  • Use leader boards to tap your community’s competitive spirit, acknowledge top contributors and cultivate product champions.

Learn more. Read the datasheet >

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See for yourself how Jive takes intranet adoption and and engagement to a whole new level. Our experts will answer your questions and help you decide if Jive is right for you.

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Jive Externally Accessible Groups

Secure External Access To Intranet Software

Collaborate Securely Beyond The Firewall

Bring all stakeholders into the conversation. With Jive’s Externally Accessible Groups, you can collaborate not only with internal staff, but with external contributors, too. Extend your reach by including partners, outside agencies, contractors and others in your Jive community, with complete security and privacy.

Now you can collaborate seamlessly with your entire extended team, including those outside the firewall, right in Jive.

Jive makes it easy to create an Externally Accessible Group, invite team members in and get to work. Complete security and permissions controls let you specify who sees what, without exposing confidential information to people outside the company or outside the relationship.

Learn more. Read the datasheet >

Get A Personalized Demo

See it in action.
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See for yourself how Jive can help your organization achieve new heights of productivity and engagement while meeting stringent legal and regulatory requirements. Our experts will answer your questions and help you decide if Jive is right for you.

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Jive Events

Events Management For Jive Intranets

The Jive Events feature makes it easy to socialize real-life and virtual events with your Jive community, encouraging people to join the conversation and help shape agendas, get involved and spread the word—something traditional calendar applications simply aren’t designed to support.

Corporate events like all-hands meetings, local community programs or virtual training sessions often fall flat because attendees didn’t have a hand in shaping the agenda, or worse, didn’t even know they were scheduled. The Jive Events module makes it easy to socialize real-life and virtual events with your Jive community, encouraging people to join the conversation and help shape agendas, get involved and spread the word—something traditional calendar applications simply aren’t designed to support.

Jive Events gives you all the tools you need to create and manage events, including invitation and RSVP capabilities, all displayed in a platform-wide or place-specific calendar. Other capabilities include following, bookmarks, sharing, liking, comments, tags, notifications, abuse reporting and moderation. Employees can sort by past or upcoming events; events they have attended, are attending, tentatively attending, or declined; or events they haven’t yet responded to. They can also add events to their personal calendar with a click.

Get A Personalized Demo

See it in action.
Get a personalized demo.

See for yourself how Jive can help your organization achieve new heights of productivity and engagement while meeting stringent legal and regulatory requirements. Our experts will answer your questions and help you decide if Jive is right for you.

Schedule A Demo

Jive eDiscovery

E-Discovery Software for Intranets

When legal, regulatory, or investigative situations require searching communications in Jive, eDiscovery delivers.

eDiscovery allows administrators to search Jive for content related to specific users, and export the results for use in third-party eDiscovery management tools.

If you need to extract content records for specific users during a time period, you can export current records of content a user interacted with during selected dates.

This information includes content the user has created, edited, replied to or commented on within a specific date range. You can optionally search for interactions containing a key word or phrase. The result is you have full documentation of what’s happened in your community on a moment’s notice.

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Don’t Settle For Less.

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Jive Antivirus Protection Module

Business Antivirus Protection For Jive Intranets

Ensure Safe File Sharing And Collaboration

The Jive Antivirus Module provides virus protection for Jive intranets, bridging the gap between active online collaboration and a safe IT environment. You can give employees the freedom necessary to effectively share and collaborate, while ensuring that security isn’t compromised. And you can focus on your community and its members, rather than the latest virus.

Learn more. Read the Jive Antivirus Module datasheet >

Get A Personalized Demo

See it in action.
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See for yourself how Jive can help your organization achieve new heights of productivity and engagement while meeting stringent legal and regulatory requirements. Our experts will answer your questions and help you decide if Jive is right for you.

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Jive Anywhere

Intranet Browser Plugin For Social Collaboration On The Web

Bring Social Collaboration To Any Website

Jive Anywhere is a revolutionary capability that brings social collaboration to every website and web-based application. Wherever you go on the web, Jive Anywhere gives you access to related content, conversations and connections from your Jive community. And it makes it easy to share web-based content with colleagues in Jive, importing fully-formatted data and reports with a click.

Now you can take your social business network with you everywhere on the web.

Jive Anywhere is a simple browser plug-in that installs in seconds with no IT involvement and no expense. It’s the most cost-effective integration ever, instantly bringing Jive social capabilities to a vast array of resources, systems and applications.

Visiting a website or using a web app? Just click the Jive Anywhere tab in your browser. A sidebar opens, showing you related conversations, documents and groups in your Jive network. You can see what your colleagues are saying, start a discussion, launch a group and more.

Say you’re checking out a sales opportunity in Salesforce, or a job candidate in LinkedIn, or document in Google Docs.

Just click Jive Anywhere to collaborate, discuss and share feedback with your team. The same goes for your own in-house systems. Jive Anywhere adds social interaction to static intranets, invoicing systems and other legacy web apps.

With its Snapshots feature, Jive Anywhere captures data from any website or web app and brings it into Jive. Just click to embed HTML content from an external website or internal enterprise system directly in a Jive discussion, keeping the original styles, images and hyperlinks. Marketers can share Google Analytics data, social media monitoring dashboards and lead reports. Sales can discuss pipeline reports. HR can share LinkedIn profiles.

Using our SDK, you can build your own Jive Anywhere “cartridges” to instantly capture key data from web-based systems. Import a live feed from your CRM, your ERP or other system of record and embed it in a Jive group or discussion, where everyone can view and leverage the data. The possibilities are endless.

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Jive Records Retention

Records Retention For Intranet Solutions

Track the creation or updating of user-generated content in Jive and deliver it to an external archival system.

Jive makes informed decision-making easier than ever, but such a powerful platform can’t be deployed without considering your legal and compliance requirements. With Jive’s Records Retention Module, you can integrate Jive with your downstream SMTP or XML-based retention and e-discovery systems, helping you meet the compliance requirements of regulated industries.

Learn more. Read the Jive Records Retention datasheet >

Get A Personalized Demo

See it in action.
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See for yourself how Jive can help your organization achieve new heights of productivity and engagement while meeting stringent legal and regulatory requirements. Our experts will answer your questions and help you decide if Jive is right for you.

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User Sync

Employee Directory Synchronization With Jive Intranet Software

Unify Your Corporate Directory

One of the features that make Jive such a powerful collaboration and communication environment is its rich user profiles, which go way beyond the usual name, rank and contact information found in most employee directories. Jive profiles include skills, activity, endorsements, connections and more – providing detailed portraits that help coworkers get to know each other, find experts and quickly assemble effective teams. And the richer the information, the better things get.

That’s why we created Jive User Sync. User Sync automatically pulls in user data from external systems, consolidating relevant employee information in Jive to create a single, unified directory unlike anything before. User Sync not only helps you build the ultimate company directory, but it also simplifies administration and management by letting you automatically provision and de-provision accounts, build your organizational chart, and leverage existing security groups when setting up your community permissions.

How It Works

Like most companies, you’ve probably accumulated employee data in a variety of directory and identity management systems. While Jive provides synchronization with your Active Directory or LDAP server as a standard feature, User Sync goes much further, letting you import data from anyexternal system into Jive and providing a way to aggregate all key employee information in one place.

All that’s required is that you upload CSV files containing the relevant data to Jive’s SFTP server. We do the rest, automatically syncing the information with your Jive instance on a nightly basis. User Sync is available in both Basic and Advanced versions.

User Sync pulls employee data from multiple identity management and directory systems and consolidates it in Jive to create the ultimate company directory.
A simple administration interface lets you easily configure User Sync behavior and map data in your CSV files to Jive user profiles.
Simply upload CSV files containing employee data to Jive’s SFTP server. We do the rest, automatically syncing the information with your Jive instance on a nightly basis.

Basic And Advanced User Sync

Jive Basic User Sync

Jive Basic User Sync provides basic sync capabilities for community managers who want to keep their employee directory current, but who don’t have a large number of profile fields or need more advanced features like org chart and security group sync. There’s no need to worry about license limits – users don’t count against your license until they’ve logged in at least once.

Secure File Transfer

Transfer a CSV file with your user data to Jive’s SFTP server on a nightly basis, and Jive Basic User Sync will automatically read your file and update your community accordingly. No VPN is required. If you are not able to produce a file in the required format, Jive Professional Services can write a process to transform your file into the expected format for a small additional fee.

Create & Update Users Nightly

Send basic user details and up to five profile fields in the CSV file, and your employee directory will automatically be kept up-to-date on a nightly basis. Users may be created as native accounts or as externally federated. Native users will have an auto-generated first-time password emailed to them in a welcome email. All profile fields are optional.

Basic user details are required, and include:

  • Primary ID. Must be permanent and unique and can be any of the following:
    • SAML SSO ID
    • Username
    • Email
  • First Name
  • Last Name
  • Email
  • Username

Jive Advanced User Sync

Advanced User Sync includes all the capabilities of Basic User Sync, but supports ten times as many profile fields, along with advanced features like org chart sync and security group sync.

Extended Profiles

Up to 50 profile fields may be mapped for community managers who have a more extensive collection of user data in external systems. More data means better search results and better connections across your organization.

Org Chart Sync

Simply pass the unique ID of each user’s manager and we’ll automatically build a visually rich org chart for you inside your Jive community.

Security Group Sync

If you’ve already created security groups in systems outside of Jive (such as SharePoint permission groups), the security group sync feature offers a way to push those groups and their user memberships into Jive as permission groups. Once loaded, you can use the same permission groups to control access to content and places within your Jive community.

Account Activation

You can ensure that your Jive people directory is kept current simply by passing an enabled status for each user. Disabled user accounts will no longer appear in the directory or search results.

Advanced Reporting

Quickly see which records from your file had errors (and why) and get a report on the process statistics. Sync results are emailed nightly and archived for easy download within the SFTP server.

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See for yourself how build the ultimate employee directory and connect your entire organization with a Jive Interactive Intranet. Our experts will answer your questions and help you decide if Jive is right for you.

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Jive Insights Advanced

Advanced People Analytics For Intranet Software

Direct, Real-Time Insight Into Your People And Processes

You’re an HR leader working to inspire and train your people, nurture talent and build a high-performance culture. Or you’re a Corp Comms professional tasked with aligning and informing your workforce. Or an IT leader using new tools and technology to help employees work better. How do you know your programs are really making a difference? How can you be sure they’re having the desired effects on your people and organization? And what adjustments should you make for even better results?

In the past, you’ve had to rely on hunches, vague statistics and hindsight. But what if you could see how your organization is responding to your initiatives in real time? What if you had accurate, data-driven insight to guide your tactics, make timely corrections and better target your efforts for maximum impact?

That’s why we created Jive Insights Advanced. 

It’s a new kind of analytics tool that goes beyond stats and surveys and provides direct visibility into employee responses, concerns, needs and wants, giving you the understanding you need to optimize programs and drive productivity, alignment and engagement across your organization.

Leveraging Jive’s proprietary contextual analysis engine, sophisticated natural language processing and the wealth of data generated by your Jive Interactive Intranet, you can now make sense of all the great ideas, passionate conversations and reactions of your employees to move your business forward.

And you don’t have to be an analytics honcho to use it. With its intuitive dashboard, Jive Insights Advanced lets you quickly answer questions like:

  • How are people responding to your latest HR, IT and change initiatives?
  • Does your workforce really understand and buy into your company strategy and direction?
  • Who are your key influencers, emerging leaders and strongest voices?
  • What issues are top-of-mind for your employees? What are their biggest concerns, motivators and areas of satisfaction or discontent?
Understand your people and organization on a whole new level. Track the impact of programs and initiatives, identify emerging issues and themes, find influencers and more.
Are your programs getting through to your people, and how are they responding? There’s no need to guess or wait for surveys. Jive Insights Advanced shows you what’s happening in real time.

Initiative Analysis: Track the Effectiveness of Your Programs

Optimize your HR, Corp Comms and IT efforts with real-time feedback on the impacts of your employee development, talent management, IT rollouts and other initiatives. Monitor reactions to specific programs and actions. Are people tuned in? Are they responding positively? Are your efforts having the desired impact? You specify the initiative, and Jive Insights Advanced shows you how employees are responding.

Theme Analysis: Stay Ahead of the Trends

Jive Insights Advanced is your early warning system, detecting hot topics and areas of concern as they bubble up in your organization. You can spot emerging employee problems and address them before they become burning issues. You can discover promising new ideas and help bring them to life. And you can identify employee actions and achievements that deserve more attention and support.

Get out of reactive mode and address issues as they arise. Jive Theme Analysis automatically detects trending topics and themes and alerts you, so you can take immediate action.
Who are the key influencers in your organization? Jive Insights Advanced helps you find them, so you can develop new talent and groom future leaders.

Infuencer Analysis: Find Hidden Talent

Who are your biggest influencers – your movers, shakers and difference makers? Jive Insights Advanced is a much-needed addition to your talent management capabilities, helping you find company champions and future leaders.

Sentiment Analysis: Understand Engagement and Satisfaction

Go beyond statistics and surveys and get an ongoing, real-time read on employee morale and engagement. Jive Insights Advanced is like a finger on the pulse of your organization, letting you track sentiment and satisfaction across the company and within specific departments, groups and teams. Get the information you need to foster a vibrant culture, thriving employee community and energized workforce.

Track employee satisfaction and engagement over time and at every scale: across the company and within specific departments, groups and teams.

Next-Generation Community Analytics

Jive Insights Advanced is a powerful tool for community managers, too. Whereas community manager reports (Jive Insights Basic) are great for tracking growth and usage in Jive Interactive Intranets, Jive Insights Advanced gives you a deeper understanding of your users and their experience: what’s working for them and what isn’t, where they’re confused or frustrated, and how you can improve things to drive engagement and satisfaction even higher.

Get A Personalized Demo

See it in action.
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See for yourself how Jive’s advanced analytics tools can help you understand and optimize your organization as never before. Our experts will answer your questions and help you decide if Jive is right for you.

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