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Integrations and Advanced Features

Jive Collaboration Software: Platform Integrations and Advanced Capabilities

Want to do even more with your Jive Interactive Intranet or Customer Community? Use our out-of-the-box platform integrations to connect Jive to essential apps and systems from Microsoft, Google, Salesforce, Box, Cisco and others. Or choose from a wide selection of advanced features in areas like team collaboration, analytics, gamification, security, performance and compliance.

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For organizations who’ve standardized on Skype for Business (Lync) for real time communications, Jive Connector for Skype for Business brings Microsoft Skype capabilities right into Jive.
Skype for Business (Lync) Integration
Jive Connector for Skype for Business (Lync) enables you to initiate Skype communication with a click. All from Jive.
Jive for O365 is an out-of-the-box integration that blends the best of Microsoft and Jive. You can author documents in O365 while collaborating around them in Jive, making things simpler than ever to find, share and work on together.
Microsoft Office 365 Integration
Unify the Office 365 user experience by providing a single place to collaborate on O365 documents no matter where they're stored.
Outlook module lets users stay connected and participate in your Jive community even while working in Outlook. They can access people and information, take part in discussions and more, all from their inbox.
Microsoft Outlook Integration
Integrates Microsoft Outlook with Jive Interactive Intranet.
Outlook Web Access lets users stay connected and participate in your Jive-x community even while working in Outlook Web Access. They can access people and information, take part in discussions and more, all from their inbox.
Microsoft Outlook Web Access OWA Integration
View Jive blog posts and social profiles, create threaded discussions, upload file attachments and more – all from Outlook Web Access.
Most user questions in Jive-x Customer Communities are promptly answered by peers. When they aren't, the Question-to-Case connector ensures that they get the attention they need by automatically turning them into cases in your Salesforce system.
Salesforce Question-to-Case Connector
Automatically escalate unanswered questions in your Jive-x Customer Community to Salesforce cases.
Sysomos Heartbeat for Jive brings relevant social content right into your Jive-x community, making it easy for you and your brand advocates to listen, discuss and respond.
Sysomos Social Media Monitoring and Engagement
Social media monitoring & engagement for your Jive-x community.
Surveys, forms, polls and quizzes are a great way to engage and learn from your employees or customers. Gather feedback, drive participation, harvest ideas – with an all-in-one SaaS solution that integrates directly with Jive-n and -x.
TemboSocial Surveys, Forms and Polls Integration
Create rich, engaging surveys, feedback forms, polls and quizzes for your Jive Intranet or Customer Community.
Open questions in the community can be escalated to tickets—either manually with a single click or automatically if a question isn’t answered within a specified time. All information is transferred to a Zendesk ticket so your support team has the full picture and can continue to work where they live: directly in Zendesk.
Zendesk Integration
With the Jive-x Zendesk Integration, questions looking for answers can both manually or automatically be escalated to Zendesk tickets.
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