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Interactive Intranet and Customer Community Reports & Resources

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Cerner’s Jive-powered uCern network enables thousands of healthcare stakeholders to communicate, collaborate and innovate together.
Cerner’s Jive-Powered Communities Unite Associates, Health Care Clients and Vendors for Better Collaboration
Case Study
Premier-Farnell’s element14 community, powered by Jive-x, is one of the world’s top gathering places for electronic design engineers, driving everything from education and awareness to e-commerce.
Premier Farnell Drives Commerce and Customer Engagement with Jive-x Community
Case Study
StrongView uses Jive products to power its customer community and employee community, which includes an integration with Salesforce.
StrongView Integrates Jive Communities with Salesforce to Serve the Needs of an Email Marketing and Social Media Firm
Case Study
T-Mobile drives increased customer service, retention and loyalty with Jive internal and external communities.
T-Mobile Delivers “Un-carrier” Customer Service Using Jive-n and Jive-x
Case Study
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How EMC is driving brand advocacy, customer loyalty and sales with Jive-x communities.
EMC Maximizes Marketing Impact with Jive-x Customer Community
Case Study
How HomeAway created a vibrant online community with a seamless user experience, and a platform to support rich interactive content.
HomeAway Builds Brand and Thought Leadership with Jive-x Public Community
Case Study
ADTRAN’s Jive-x customer support community lets customers get quick answers and resolve issues fast. Result: happier customers and lower costs.
ADTRAN Revamps Customer Support with Jive-x Customer Service Community
Case Study
Tableau’s Jive-x-powered customer community is a thriving ecosystem that converts prospects, improves products, builds brand and cements customer retention.
Tableau Cuts Support Costs, Drives Sales & Innovation with Jive-x Customer Community
Case Study
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Schneider Electric revamps internal collaboration and external customer support and partner engagement with Jive-n and Jive-x communities.
Schneider Electric Energizes Productivity, Sales and Partner Engagement with Jive-n and Jive-x Communities
Case Study
McAfee “We’ve seen a dramatic drop in our service request volume, not because customers are just finding their own answers, which is great, but also because we have product management,…
McAfee Testimonial Video
Video
T-Mobile How Jive communities became the engine of customer support, service and sales at T-Mobile, reducing costs and increasing satisfaction.
T-Mobile Testimonial: Jive Customer Service Community, and Social Intranet – Will Rose
Video
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Allscripts How Allscripts replaced its Lithium instance with a Jive-x community for client collaboration and communication, leading to big efficiency improvements and better engagement.
Allscripts Testimonial Video
Video
T-Mobile Jive-n and Jive-x communities are the centerpiece of T-Mobile’s customer-centric strategy, driving up satisfaction while enabling huge efficiency gains and saving millions of dollars.
T-Mobile Testimonial: Jive-x Customer Support Community for Customer Engagement – Krissy Espindola
Video
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T-Mobile Scott Tweedy describes how Jive-n and Jive-x align front-line service and sales at T-Mobile, leading to new efficiencies and greater customer satisfaction.
T-Mobile Testimonial: Intranet Replacement for Customer Service Knowledgebase – Scott Tweedy
Video
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EMC Jonathan Martin describes how EMC has driven engagement to new heights and unlocked latent business value with employee and customer communities powered by Jive-n and Jive-x.
EMC Testimonial Video: Jonathan Martin
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