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Interactive Intranet and Customer Community Reports & Resources

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Customer Stories
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Jive-n has become the communication and collaboration hub more than 60,000 employees in 110 countries, enabling Thomson Reuters to function as one connected enterprise.
Thomson Reuters: One Company, United by Jive-n
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Data visualization leader Tableau is driving up customer satisfaction while driving down support costs with its Jive-x online community.
Tableau Software: Jive-X Community Is a Win-Win for Customers and Customer Support Team
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T-Mobile’s Jive-x community is a centerpiece of the company’s customer-centric strategy, pushing satisfaction to new heights while fueling huge efficiency gains.
T-Mobile: Jive-x Support Community Serves Millions of Customers and Saves Millions of Dollars
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T-Mobile’s Jive-n-powered T-Community is the backbone of customer knowledge for service and frontline sales teams, making them much more efficient and effective.
T-Mobile: Jive-n Drives Customer Knowledge for Better Service and Sales, Massive Savings
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Jive-n powers everything from communications and collaboration to innovation, knowledge management and event management among 10,000 Swiss Re employees.
Swiss Re: Modernizing Employee Communication and Collaboration
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In the wake of a massive merger, Ricoh needed a way to unite its 109,000-strong workforce in 120 countries. The answer was a Jive-n social intranet, supporting seamless connection, company-wide…
Ricoh: Jive-n Social Intranet is Mission-Critical
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Premier Farnell’s Jive-x-powered marketing community converts prospects to customers, driving sales and loyalty.
Premier Farnell: Jive-X Community Wins Customers, Spurs E-Commerce
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The global non-profit replaced fragmented SharePoint sites with a single Jive-n social intranet, uniting far-flung staff and hundreds of international partner organizations.
Pact: Improving Lives Around the World with a Jive-n Social Intranet
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McAfee replaced its outdated support forums with a Jive-x customer community that draws millions of visitors, maximizes satisfaction and cuts costs.
McAfee Delights Customers, Slashes Support Costs with Jive-x
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MarketStar went from fragmentation and silos to cultural cohesion and alignment when it replaced its static intranet and SharePoint sites with Jive-n.
MarketStar: Creating a Dynamic, Cohesive Company Culture with a Jive-n Social Intranet
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How GoDaddy brought its fast-growing global workforce together for better engagement, alignment and collaboration.
GoDaddy: Company Culture Flourishes, Team Spirit Reigns in Interactive Intranet
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Jive-n has driven digital transformation and workforce productivity at FICO, providing a central hub of collaboration across multiple systems, devices and tools.
FICO: Jive-n Powers Digital Transformation and Integrated Collaboration
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EMC’s Jive-x customer community network has become a key ingredient of marketing success, pushing customer engagement to an all-time high.
EMC: Driving Brand Affinity, Loyalty and Sales with Jive-x Communities
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A Jive-n Social Intranet helps Anglo American keep 26,000 global employees aligned, informed and productive.
Anglo American: Keeping A Global Workforce Aligned and Informed with Jive-n
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When two telecom giants merged to form Alcatel-Lucent, Jive-n helped smooth the waters. Today, it powers a social intranet where more than 54,000 employees connect, collaborate and stay in sync…
Alcatel-Lucent: Social Intranet Bridges Continents and Cultures
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