Creating a Seamless Customer Experience
When budget is limited, you shouldn’t have to trade off between customer communities and self-service.
The Best of Both Worlds: Self-Service Communities
At Jive, we know that self-service capabilities and customer communities are critically important, and that you shouldn’t choose one over the other.
4 Reasons No One Reads Your Employee Newsletter
Is your team working hard in different directions? Learn how to best communicate alignment to your employees and measure your communication’s impact.
The End of the Sitrion and Sharepoint Intranet Era
As Microsoft shifts its focus to the cloud, it’s clear that the Sharepoint Intranet era is ending. So where does this leave custom SharePoint…
Analysts & Customers on Jive Social Collaboration and Community Solutions
So what’s the word on Jive? Hear it from the analysts and our customers!
Why Jive-n: The Modern Intranet Where Employees Thrive
When it comes to a social intranet, it’s important to invest in one that is modern and interactive — something your workforce will actually…
The End of the SharePoint Intranet Era
Why should you replace or modernize your intranet?
Jive Branded Communities: Customers & Solutions
Many of the world’s most successful online communities are powered by Jive-x
Jive Software: Products & Solutions on One Page
Why Jive? So many reasons. See how Jive-x and Jive-n can help your employees, customers and partners work better together.
Every Screen is a Desk
Engaging Employees in the Work-Anywhere Era
Measuring the Success of Customer Communities
Membership, Activity Levels, Return on Investment, & Technology Integration
Leveraging Communities and Conversations
7 Ways Customer Collaboration Can Increase Your ROI
Community Manager Salary Survey 2014
Download this research paper to learn what community managers can expect in their career and what hiring managers should know to grow effective community…
Enterprise Collaboration Shouldn’t Be a Pile of Legos
Learn to integrate collaboration applications and systems of record the easy way — through configuration, not custom development
The 10 Commandments of Collaboration for Customer Service
Learn the customer service practices that drive loyalty and new business