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Case Study

Tableau Software Cuts Support Costs, Drives Sales & Innovation with Jive-x Customer Community

When it launched its Jive-x-powered customer community, Tableau Software was primarily looking to improve support and reduce its caseload through peer-to-peer assistance. The community delivered in spades. But it went even further, fostering a thriving ecosystem that converts prospects, improves products, builds Tableau’s brand and cements customer retention and loyalty.

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