Jive-x Customer Service Communities
Tired of high call volume and long support queues? So are your customers. What they really want is answers, without having to pick up the phone. Jive Customer Service Communities are the quickest way to deflect cases and cut costs while providing online self-service and peer-based support that really works. There’s no complex set-up or customization. Just flip the switch and watch call volume drop and customer satisfaction soar.