On Demand Webcast
How FireEye Delivers Exceptional Support with Jive-x
FireEye is used to solving tough problems: the company provides forensics and protection against advanced cyber threats. But how could it find the silver bullet solution that would allow it to:
- Deliver mission-critical cyber intelligence updates to customers
- Provide a forum for peer-to-peer customer support & lower support costs
- Distribute free security resources to the public
With Jive-x, FireEye’s John Summers was able to roll out multi-faceted, online customer service communities that achieved all objectives. Mission accomplished!
Watch the recorded webinar to learn how FireEye gained a competitive advantage with their Jive-x powered online community.