The Information Wilderness: Apathy in Community Forums
It’s human nature: when good deeds go un-thanked, we’re less likely to do them. By giving your evangelists some love—and allowing forum members to reward others—you’ll gain a more engaged, loyal community.
In their support journey, customers are often forced to choose a path—either slog through a quagmire of community forums or slice through a tangle of self-service options. There’s a better way. With Jive-x, you can foster deep engagement, authentic dialogue and lasting loyalty.
Want to learn more? Check out the “Surviving the Information Wilderness” Infographic.