Financial Services Collaboration Software
Royal Bank of Canada Works Smarter And Faster With Jive Collaboration Hub
“If I move information more efficiently, I can do my business more efficiently,” says Aaron Kim, Senior Director of Digital Workplace Solutions at Royal Bank of Canada (RBC). Moving information out of silos and into a central hub for fast communication, teamwork and innovation is exactly the point of RBC Connect, the bank’s Jive-powered enterprise collaboration platform.
Tens of thousands of employees across the bank’s many offices and operations use the system on a daily basis for a myriad of use cases, including team collaboration, expert communities, IT rollouts and support, and internal communications at bank branches.
The result, says Kim, is a “marketplace of knowledge,” where information flows rapidly from where it’s created to where it’s needed. That’s a huge advantage in the fast-moving financial services sector, and it’s helping Canada’s largest bank to stay a step ahead in an increasingly competitive industry.