Veterans Health Administration Improves Patient Care With Clinical Collaboration Technology
VHA: Jive-Powered Collaboration Reduces Wait Times, Streamlines Healthcare for Nation's Veterans
The VHA is one of the world’s largest healthcare systems, with hundreds of thousands of employees caring for millions of patients at thousands of facilities. Communicating across such a vast network, coordinating processes and managing transformation initiatives is a monumental task.
That’s why the VHA turned to Jive, rolling out a Jive-powered collaboration and communication platform in 2015. The system, called “VA Pulse,” is a central hub for information, connection and coordination among VHA management, clinicians and staff members.
Two years into the implementation, the impacts have been nothing short of dramatic. According to Masoud Rabie of Reingold, which partnered with Jive to plan and launch VA Pulse, the system has helped speed veterans’ access to care, streamline operations across the VHA and accelerate the adoption of new technologies, such as electronic health record (EHR) systems, all while cutting costs.