Jive Software News Articles and Press Releases

Leading German Health Insurance Organization, Deutsche Angestellten-Krankenkasse (DAK), Standardizes on Jive Software to Harness Employee Knowledge

2008-11-25T05:00:00Z

PORTLAND, OR, NOVEMBER 25, 2008 - Jive Software, the pure-play collaboration software leader, announces that Deutsche Angestellten-Krankenkasse (DAK), one of the three largest health insurance companies in Germany, is standardizing on technology from Jive Software to facilitate collaboration and speed discovery of crucial information. DAK is one of Germany's top three health insurance agencies and also one of the oldest with 13,000 employees and 6 million customers.

DAK is an organization with a well structured workflow. The majority of DAK's 13,000 employees have worked at the company for over 20 years representing more than 300,000 years of experience within the company. DAK employees needed a simple and intuitive way to find and share information and knowledge across its geographically distributed organization.

DAK has several key goals for its Knowledge Management project:

Evolve the culture of the company to embrace knowledge sharing and discard silos
Make it easy for people to find the information they need improving overall employee effectiveness.
Provide employees with deeper knowledge by harnessing implicit knowledge speeding issue resolution and supporting informed decisions.
Create a seamless experience across the company, regardless of department or position

The DAK Knowledge Management project will roll out over approximately two years and is led by a team of 20 business analysts, developers and project managers. The project will go live with a pilot in March of 2009 and will gradually increase in size until the platform is rolled out to all employees.

"DAK plans to use Jive to its fullest potential and we're confident the company will recognize tremendous benefit," said Dave Hersh, CEO, Jive Software. "By capturing and sharing the immense knowledge base of its dedicated employees, DAK cements its position as leading health insurer and will create new opportunities for success."

Jive's flagship products, Clearspace and Clearspace Community, are the industry's leading enterprise-class social business software applications that combine the latest content creation tools with community-driven intelligence. Jive is the only platform that can support both outward-facing online customer communities and inward-facing employee collaboration solutions effectively and successfully. By presenting Web 2.0 and traditional communication tools in an intuitive and unified way, Clearspace is transforming the way companies work, resulting in better products, faster processes and a more connected workforce.

For more information about Jive Software, please visit the Jive customer list.

About Jive Software

Jive Software is the leader of the enterprise Social Business Software market. Jive brings together employees, partners and customers in a unified collaboration system, allowing them to create better products, faster processes and improved relationships. Its flagship products, Clearspace and Clearspace Community, are used by more than 2,500 customers worldwide, including more than 15% of the Fortune 500. Jive was founded in 2001 and is headquartered in Portland, Oregon. For more information, visit Jive Software online.

Media Contact: Rachel Petersen, Nectar Communications, Rachel@nectarpr.com, 415-637-0576

NetApp Community Powered by Jive Software Exceeds Enrollment Expectations by 1,200%

2008-11-19T05:00:00Z

Hugely Successful Online Community Connects Customers and Partners In More Than One Hundred Countries; Goes Live in Just Two Months

PORTLAND, OR, NOVEMBER 19, 2008 - Jive Software, the pure-play collaboration software leader, today announced that its customer, NetApp (NASDAQ: NTAP), achieved incredible success with its customer and partner community, NetApp Community. NetApp selected Jive to help with a key tenet of the company's re-branding initiative, enabling collaboration between NetApp's employees, partners and customers. Powered by Jive's Clearspace Community, NetApp Community has exceeded the company's membership expectations by 1,200%.

NetApp planned to launch the entire rebranding initiative with the community within a six-month period. Due to the initiative's aggressive schedule, NetApp needed a comprehensive community platform that could easily match the company's new branding efforts. Clearspace Community supported NetApp's goals to:

Accelerate the branding initiative.

Enable technical discussions and collaboration.

Connect global teams and user groups.

Centralize access to documentation.

Leverage Web 2.0 technologies in the NetApp web experience.

Exceeding expectations and with the help of Jive, NetApp Community was able to go live in just two months.

"Jive and Clearspace Community are critical to achieving the goals of the NetApp rebranding campaign," said John Summers, Community Manager, NetApp." Jive provided the right technology and knowledge allowing us to deliver a successful community within an extremely tight timeline."

"It is our mission to help companies realize the benefits of social technologies, especially when used to connect with customers and partners," said Dave Hersh, CEO, Jive Software. "Online communities drive innovation, cut costs and prove the benefits of collaboration - it's time for more companies to follow in NetApp's footsteps."

For more information about Jive Software, please visit the Jive customer list.

About Jive Software

Media Contact: Rachel Petersen, Nectar Communications, Rachel@nectarpr.com, 415-637-0576

Jive Software Delivers Networking Site for IntercontinentalExchange®

2008-11-13T05:00:00Z

Internal Site Facilitates Efficiency and Continued Growth

PORTLAND, OR, NOVEMBER 13, 2008 - Jive Software, the pure-play collaboration software leader, today announced that its customer, IntercontinentalExchange® (NYSE: ICE), a leading operator of global regulated futures exchanges and over-the-counter (OTC) markets, launched an internal social networking site named ICESpace. ICESpace serves as the company's corporate intranet and collaboration platform allowing employees to quickly find and connect with the people and information they need.

Beginning in January of 2007, ICE completed a string of seven acquisitions, growing from roughly 200 employees to nearly 800 today. The multiple acquisitions created communications challenges for ICE employees who are located in Atlanta, New York, Chicago, Houston, London, Winnipeg, Calgary and Singapore. ICE contacted Jive in November of 2007 seeking a common communication platform that would enable not only the posting of static information, but also rich collaboration for its employees worldwide. ICE chose Jive Software's Clearspace platform for its ease of use and ability to quickly connect people across departments, divisions and geographies.

ICESpace is now the central repository for ICE employees to find important company information such as executive communications, human resource policies and legal notices. However, the real value of ICESpace is the ability for users to share project updates and technology advancements with experts across organizations, spawning innovation, speedy resolution of issues and improved productivity.

"ICESpace has become a fixture on the desktops of our employees, providing access to shared documentation, real-time project updates and educational resources," said Edwin Marcial, Chief Technology Officer for ICE. "As a leading technology provider in the exchange space, we sought a solution for our internal needs that was innovative and more dynamic than a static intranet, and we found the right solution with Jive."

"With the current market turmoil, we are seeing companies rapidly adopt smarter, more effective ways of working," said Dave Hersh, CEO, Jive Software. "ICESpace is a perfect example of how an innovative company used social software to connect its geographically dispersed employees, resulting in enhanced productivity."

For more information about Jive Software, please visit the Jive customer list.

About Jive Software

Media Contact: Rachel Petersen, Nectar Communications, Rachel@nectarpr.com, 415-637-0576

Chordiant Revolutionizes Enterprise Software Development, Improves Product Development Cycle by 6x with Jive Software

2008-11-12T05:00:00Z

PORTLAND, OR, NOVEMBER 12, 2008 - Jive Software, the pure-play collaboration software leader, and Chordiant Software (NASDAQ:CHRD) today announced the success of Chordiant Mesh, the company's internal and external online community powered by Jive Clearspace and Clearspace Community. With Clearspace, Chordiant significantly shortened its product release cycles and improved product innovation by co-developing new products with its customers. Chordiant serves leading global companies with high-volume customer interaction needs. Its customers include leaders in insurance, healthcare, telecommunications and financial services. To date, Chordiant Mesh has more than 1,000 members, including representatives from more than 30 of its enterprise customers in more than 20 countries.

From the beginning, Chordiant had a big vision for Chordiant Mesh. The company wanted a better way to collaborate on product development and needed to solve the performance and customization issues it encountered with its previous solution and the company desired more functionality, including the ability to build a sense of community and connect people within and across the boundaries of its organization. Most importantly, Chordiant wanted to create an ongoing conversation between employees, customers and partners that would lead to a new, collaborative way of creating software products.

After evaluating multiple solutions, Chordiant selected Jive for several key reasons:

• Collaboration: Clearspace integrates all Chordiant's needs into one seamless platform: member profiles, discussion forums, questions and answers, wikis and blogs.

• Community: People are the core focus of Jive's platform; Clearspace fully enables social software development as a conversation.

• Technology: Jive's enterprise-class solution provides an open architecture that is easily modified to support Chordiant's collaboration with customers and ever-changing community needs.

Chordiant's results from Clearspace are significant. In the 24 months before Chordiant launched Clearspace, the company completed three product releases. In the 24 months after Clearspace, Chordiant completed 18 product releases. Clearspace completely changed how Chordiant works and interacts with its customers, allowing the product development cycle to be more collaborative and nimble. Chordiant Mesh also provides full transparency into the product roadmap, the plan for each product release, the content and status of each sprint, the open issues and their priority. In addition, members have instant access to the latest code, tests, and documentation.

"The rich community capabilities of Jive's Clearspace saved us months of development time and allowed our employees, customers and partners to produce better software in a truly social software development environment," said Frank Florence, CMO at Chordiant. "Without Jive's superior technology and advanced collaboration functionality, Chordiant never would have experienced such prolific product development."

"Chordiant brings the face of the new enterprise to life," said Dave Hersh, CEO, Jive Software. "The company's innovative approach to software development, community and customer service takes full advantage of what Clearspace has to offer and is an example of forward-thinking and strategic enterprise communications."

For more information about the customers using Jive Software, please visit http://www.jivesoftware.com/customers

About Jive Software

About Chordiant Software, Inc.

Chordiant helps leading global brands with high-volume customer service needs deliver the best possible customer experience. Unlike traditional business applications, Chordiant Customer Experience (Cx) front-office solutions blend multi-channel interaction management with predictive desktop decisioning, enabling companies to capture and effectively anticipate and respond to customer behavior in all channels, in real-time. For global leaders in insurance/healthcare, telecommunications and financial services, this deeper understanding cultivates a lasting, one-to-one relationship that aligns the most appropriate value proposition to each consumer. With Chordiant Cx solutions, customer loyalty, operational productivity and profitability reach new levels of return. For more information, visit Chordiant at http://www.chordiant.com.

Media Contact: Rachel Petersen, Nectar Communications, Rachel@nectarpr.com, 415-637-0576

Leading Industry Analyst firm Positions Jive Software in the Visionaries quadrant in Magic Quadrant for Social Software

2008-11-07T05:00:00Z

PORTLAND, OR, NOVEMBER 7, 2008 - Jive Software (www.jivesoftware.com), the pure-play collaboration software leader, today announced Gartner, Inc. positioned it in the Visionaries quadrant in Gartner's Magic Quadrant for Social Software. As well, Jive announced it recognized strong revenue and continued customer growth in the quarter ended September 30, 2008. Jive's revenues have grown steadily 20% quarter over quarter this year. In addition, Jive continues to gain new customers in a variety of industries including healthcare, government, technology and education.

According to the report, "Visionaries in the market demonstrate a strong understanding of current and future market trends and directions, such as the importance of a flexible and transparent collaboration environment, as well as the value of mutual reinforcement between tools that encourage user contribution and tools that encourage bottom-up group and structure formation. Their products and product road maps display a penchant for innovation, especially in terms of architecture and lightweight integration, while their marketing and R&D efforts are boosted by their alignment with the opensource "ecosystem." The Visionaries in this market have not exhibited the scope of delivery of the Challengers, but have demonstrated vision across a range of capabilities."

"We believe that Jive's growth and recognition from Gartner proves that there is a transformative power in community-based collaboration and it really is changing the way companies work," said Dave Hersh, CEO, Jive Software. "Collaboration continues to be a major area of enterprise investment and, in addition to new customers, we've also seen a lot of growth with existing customers as they add more of their employee base onto Jive's Clearspace application."

For more information about the customers using Jive Software, please visit http://www.jivesoftware.com/customers

About Jive Software:

About the Magic Quadrant

The Magic Quadrant is copyrighted October 31, 2008 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Drakos, Bradley, Mann. "Magic Quadrant for Social Software." Gartner. October 31, 2008.

Media Contact: Rachel Petersen, Nectar Communications, Rachel@nectarpr.com, 415-637-0576

Jive Software Powers Premiere Global Services' New Software Developer Community

2008-11-06T05:00:00Z

PORTLAND, OR – NOVEMBER 6, 2008 – Jive Software, the pure-play collaboration software leader, today announced that Premiere Global Services (NYSE:PGI) selected Clearspace Community to power its recently launched software developer community, PGiConnect. Premiere Global is a provider of on-demand, communication technologies-based business process improvement solutions with a customer base of more than 50,000 companies, including nearly 95% of the Fortune 500.

Premiere Global chose Clearspace Community over other solutions because Jive provided PGiConnect a single, comprehensive social computing platform. Premiere Global worked closely with its partner, FG SQUARED, an Austin, TX-based interactive marketing solutions firm, in order to bring PGiConnect to life. Along with Jive, FG SQUARED played a significant role in the site development and execution.

PGiConnect is a Web 2.0-enabled community for developers, with enhanced search and tagging capabilities, in addition to a social networking forum to encourage greater collaboration between participants. Developers now have access to Premiere Global’s full API Suite, development materials and examples to create traditional and mashup applications using audio conferencing, Web conferencing, voice, fax and SMS messaging technologies.

"Jive and Premiere Global put people first – the more we collaborate with one another – partners, customers, employees – the more we can accomplish and transform the way we work," said Dave Hersh, CEO, Jive Software. "Premiere Global is already reaping the benefit of its developer community and will only continue to see success as the community grows, encourages interaction and drives innovation."

Jive's flagship products, Clearspace and Clearspace Community, are the industry’s leading enterprise-class social business software applications that combine the latest content creation tools with community-driven intelligence. Jive is the only platform that can support both outward-facing customer communities and inward-facing employee collaboration effectively and successfully. By presenting Web 2.0 and traditional communication tools in an intuitive and unified way, Clearspace is transforming the way companies work, resulting in better products, faster processes and a more connected workforce.

For more information about the customers using Jive Software, please visit http://www.jivesoftware.com/customers

About Jive Software

About Premiere Global Services, Inc.

Premiere Global Services, Inc. is a global provider of on-demand, communication technologies-based business process improvement solutions. Our Premiere Global Communications Operating System supports business applications within the following solution sets: Conferencing & Collaboration, Document Solutions, Notifications & Reminders, and eMarketing. Headquartered in Atlanta, Georgia, and with presence in 23 countries worldwide, Premiere Global delivers solutions to an established customer base of over 50,000 companies, including nearly 95% of the Fortune 500. Additional information can be found at www.premiereglobal.com.

Media Contact: Rachel Petersen, Nectar Communications, rachel@nectarpr.com, 415-637-0576

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Element K Revolutionizes Online Corporate Education with Jive Software

2008-10-29T04:00:00Z

Integrates Social Media Technologies into its Learning Management System

PORTLAND, OR – OCTOBER 29, 2008 – Jive Software, the pure-play collaboration software leader, today announced that Element K selected Jive’s social computing platform, Clearspace, to enhance its KnowledgeHub™ Learning Management System. Element K, a leading provider of learning solutions, delivers engaging training programs that combine learning content libraries, technology infrastructure, and administration services.

With the advent of social media technologies including wikis, blogs and social networks, Element K is revolutionizing the way it designs and delivers blended learning programs for its customers. Through Jive’s open APIs, Element K built custom integrations between Clearspace and KnowledgeHub, resulting in a seamless user experience. KnowledgeHub is the only learning management system to fully integrate social media technologies developed by Jive.

Element K now provides structured online courses with embedded social technology to engage students, promote collaboration, and capture feedback on course content. These social technologies are also available to clients to create customized learning programs. As an innovator in professional development, Element K consistently leverages the latest technologies to improve user experience and increase the overall effectiveness for customers.

“The addition of Jive’s Clearspace further differentiates KnowledgeHub in the competitive LMS market. We find the results to be extraordinary – with the new technology in place, our online curriculum has become a significantly more dynamic and interactive experience,” said Sue Rodeman, Vice President of Platform Product Management and Marketing, Element K. “Our customers also see great promise in the solution as they develop proprietary learning programs on the platform.”

“We are always thrilled when a company finds a new and innovative way to engage its customers and employees with Clearspace,” said Dave Hersh, CEO, Jive Software. “Element K is a great example of a company that recognizes the power of social technologies and the ability to increase customer value and satisfaction through collaboration.”

Jive's flagship products, Clearspace and Clearspace Community, are the industry’s leading enterprise-class social computing applications that combine the latest content creation tools with community-driven intelligence. Jive is the only platform that can support both market-facing customer communities and employee collaboration effectively and successfully. By presenting Web 2.0 and traditional communication tools in an intuitive and unified way, Clearspace is transforming the way companies work, resulting in better products, faster processes and a more connected workforce.

For more information about the customers using Jive Software, please visit

http://www.jivesoftware.com/customers.

About Jive Software

Jive Software is the trusted leader of the enterprise social computing market. Jive brings together employees, partners and customers in a unified collaboration system, allowing them to create better products, faster processes and improved relationships. Its flagship products, Clearspace and Clearspace Community, are used by more than 2,500 customers worldwide, including more than 15% of the Fortune 500. Jive was founded in 2001 and is headquartered in Portland, Oregon. For more information, visit Jive Software online at www.jivesoftware.com.

About Element K

Element K delivers learning solutions for customers and partners through a tailored combination of catalog learning products, technology and services supporting the learning needs of the Corporate, Government, Education and Training Center markets. Our turnkey products include best-in-class, multimodal business skills, compliance, and IT content; as well as a robust on-demand learning management system. Custom learning programs leverage extensive experience in learning program and curriculum design and development, learning-technology integration, and learning program delivery. The company’s proven training methodologies and wide spectrum of content are delivered through a variety of formats, including self-paced online courses, vLab® hands-on labs, instructor-led courseware, comprehensive e-reference libraries, and KnowledgeHub™, the company’s hosted learning management platform. Element K employs over 700 professionals. For more information, please visit www.elementk.com.

Media Contact: Rachel Petersen, Nectar Communications, rachel@nectarpr.com, 415-637-0576

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Social Software Taking Hold in the Enterprise

2008-10-23T20:00:00Z

Jive's Product Strategy Highlighted

2008-10-23T18:00:00Z

Jive CFO Bryan LeBlanc Quoted in Fortune

2008-10-03T04:00:00Z