What's New in 3.0

Introducing Jive Social Business Software (SBS)

The barriers separating a company from its employees, partners and customers are rapidly eroding. And that calls for game-changing enterprise software that transforms how work gets done.

Jive Software has always envisioned one world, in which everyone—employees, customers, partners, prospects—has a voice. We've strived to eliminate the top-down, outbound, one-way communication that dominates most enterprises and makes work harder than it needs to be.

Jive Social Business Software is our strategic development breakthrough. By integrating and building upon Clearspace collaboration software and Clearspace Community software, we break the barriers separating employee and public communities and make possible new conversations and connections that can drive enterprise performance.

Modules

With the right combination of these modules, Jive SBS turns the power of your social business network into a tailor-made solution for Marketing & Sales, Employee Engagement, Innovation, and Support.

Bridging Module

Jive SBS is the only solution that connects your employee community to the conversations your customers and partners are having in your public communities.

Analytics Module

Get a robust data warehouse, track all user activity, and access key usage and adoption statistics via an activity dashboard, all quickly and easily exported into common tools such as Excel and Access.

Insight Module

Uncover engagement and sentiment insights derived from user-generated content, creating a new set of metrics to start benchmarking sentiment in your company's communities as well as across the web.

Video Module

This module enables users to embed common types of video, image and audio files to enrich corporate communications, and enhance education and training programs.

Improvements

Social Bookmarking

Important documents, discussions, videos or blog posts can easily be bookmarked. You can also look up bookmarked content in member profiles and even bookmark any web page outside of the community.

Search Results Redesign

The search results page has been re-organized to make it faster to filter to just the information you need, whether it's content, people, places, or external sources linked via open search.

Profile Tooltips

The mini-profile displayed when hovering over a username now provides follow and unfollow actions.

Profile Updates

The workflow for adding a photo and avatar has been combined and offers a convenient cropping tool. You can also update your status message from your profile page.

Widgets

The new Places widget is a one-stop-shop for Spaces/Communities/Projects/Groups. Easily find the places in which you most often participate or search to discover new locations.

Contextual Type-ahead Search

Type-ahead search now offers the option to search specifically within your current space, project, or group. You can now also search only for content from a particular member when looking at their profile.

Custom Content Types

The custom content framework significantly reduces the development effort when adding new content types to Jive.

Moving Content

The new workflow for moving content streamlines the process and makes it easy for admins and end users alike.

File Uploads

Uploading files has gotten even easier with the redesigned file upload form.

Transactions

The implementation of transactions builds on the integrity and reliability of the database system.

Performance

The use of sprites for icons and the refactoring of the search APIs are just a couple of the enhancements that will bring noticeable performance increases to the end user experience.