We are devoted to offering you the best support in the industry. We judge much of our success on how well we have supported our clients. If you have a question, please use one of the options below. To learn more about Jive’s support offerings, please check out our Ongoing Support Services.
Browse the documentation
Many of your most common questions are answered here. We’ve carefully documented each of our products and have provided them online for you.
Ask the Jive community
Post a question. Search previous threads. Participate in community conversations with Jive customers, developers and peer developers.
Community search
Support communities
Jive SBS, Clearspace, Clearspace Community, Openfire, Jive Forums
Your secure customer support space
We provide customers with a secure and confidential support space within our support community. All communication in that space is private by default, and only viewable by the customer and Jive. This is available to clients with a current support contract.