In addition to email and phone support, Jive customers can use these support resources:
Ask The Jive Community
Post a question. Search previous threads. Participate in community conversations with Jive customers, developers and peer developers.
Many of your most common questions are answered here. We’ve carefully documented each of our products and have provided them online for you.
Secure Support Space
We provide customers with a secure and confidential support space within our support community. All communication in that space is private by default, and only viewable by the customer and Jive. This is available to clients with a current support contract.