We started the week with the news that, once again, Jive is a leader in the Gartner Magic Quadrant for Social Software in the Workplace. We’re delighted!
At Jive, we spend every moment of every day focused on helping people work better together. For my immediate team, that means dreaming, designing and delivering software that is of value to our customers. We rejoice when we see the fruits of our labor get loved enough to be given pet-names like “Spark,” “Hub.” “Buzz” and “Pulse.” The collective energy of people can be felt in these names. We’re often asked how Jive creates this organic connection between employees, teams, departments and across entire companies, while making sure that work gets done better and faster. That’s the result of the secret sauce we put into our products. Over the last year, we’ve added much to this secret sauce. Here’s a quick look at a few things that stand out and why they matter.
Jive is for the mobile workplace.
Earlier this year we delivered a set of innovative mobile apps. These mobile apps can now be used with our flagship intranet offering to create the mobile workplace for companies large and small. Imagine this: On your way to a customer visit, you have a few minutes to see what’s going on in your company. You can check in with Jive Daily. As you run to your next meeting, you want to find a colleague or find out who will be at the meeting and how they’re connected within the organization, so you go to Jive Circle. If you need to consult with a colleague or a group immediately, Jive Chime is there for real-time communication.
Jive apps for the Mobile Workplace help you deliver news, find people, and collaborate instantly.
Extend Jive with new connectors.
There are of course other tools in the digital workplace. Some are for productivity and others for function-specific tasks such as sales or support. This past year, the new connectors we delivered for Zendesk and ServiceNow, and the ones we’ve enhanced for Office 365, SharePoint and Google Apps for Work, help bring the workplace and teams closer together.
Jive is for engaged employees.
We live in a fast-paced world. Companies want their employees to be aware and involved in their strategy and initiatives. The one-of-a-kind News feature we delivered this past year is used by the executive leadership, human resources teams and other functions for two-way communication about key business and workplace topics. It can be targeted to segments of the employee population based on user information such as location, department, etc.
And we believe work can be fun. The engagement service we delivered this month rewards users for actions taken towards goals defined by the company: goals such as training, advocacy and peer support. Some users even enjoy a little competition offered through gamification mechanics such as the leaderboards.
Jive is for workforce insights.
The power of connecting people can be best felt in the insights gathered from these connections. Over the last year, we’ve delivered many new ways of measuring and analyzing what people do with Jive in the workplace. One of the latest is the user-to-user interaction diagram where companies can visualize the communication between departments or types of job functions.
The user-to-user interaction graph helps community managers see dynamic connections between departments, or job functions.
But above all, Jive is what our customers make it.
Jive is new employee onboarding. Jive is sales enablement. Jive is project collaboration. Jive is company news. Jive is idea campaigns. Jive is help desk.
Many thanks to our customers for keeping us innovating, learning and leading.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner, Magic Quadrant for Social Software in the Workplace, Mike Gotta / Nikos Drakos / Jeffery Mann, 26 October 2015
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