As the name implies, an enterprise social network (ESN) is an internal, private social network inside a company. ESNs grew out of the larger consumer social networking revolution of the early 2000s, with the goal of enabling faster, more fluid communication inside organizations and build stronger employee connections.
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Employees use a huge variety of tools – sanctioned by the company or not – to do their jobs. One study found that the average enterprise runs more than 300 apps. Another study determined that employees have to switch between apps every two to three minutes.
Think of all the tools and channels we have to use, from email and texts to the latest messaging apps and videoconferencing software, to good old-fashioned phone calls and face-to-face meetings. The challenges are compounded as people work across geographies, hierarchies and functions.
With numbers like that, there’s no denying that employee engagement has a sizable impact on a company’s bottom line. One of the most effective ways to improve employee engagement is with software that enhances the employee experience. Engagement software can help your company increase employee satisfaction, retention, productivity and ultimately, revenue.
Technology has allowed companies to expand beyond the confines of corporate walls, working with employees around the world in coffee shops, in home offices and on the go – often using mobile devices. While digital transformation and globalization have opened up vast new opportunities, they’re also making some things more complicated. People, information and systems are increasingly fragmented. Not only aren’t people in the same location, they’re not even using the same tools. There’s no single place for connecting, collaborating and getting work done. That’s where Jive intranet portal software comes in, giving companies a complete digital hub for engaging, working and doing great things — together.