Why IT Departments Should Treat Users Like Customers
Jul 10, 2019
Customer experience (CX) is one of THE hottest trends in business right now. With competitors seemingly on every street corner, consumers have countless shopping choices. As a result, companies are scrambling on a daily basis to stand out from the crowd by delivering memorable end-to-end experiences...
How do you measure the value of an interactive intranet? For senior leadership, success is all about the bottom line, spelled out in hard numbers. And, as it turns out, an interactive intranet can have a dramatic impact on those numbers...
An interactive intranet is so much more than an old-fashioned content-centric intranet. It’s a place to meet, connect, share knowledge, work together and build relationships – across locations and up and down the corporate ladder. Simply put, it’s a community, one that embodies and fosters your company culture...
Intranets contain sensitive, business-critical information—details about ongoing projects, personal information about employees, institutional knowledge, private conversations, and documents containing IP and other proprietary information. An intranet is exactly the type of system that requires robust security...
Is your company considering a new intranet, but wondering if it’s worth it? Are you thinking that maybe the whole idea of an intranet is a bit outdated? That’s a reasonable concern, given that intranets in one form or another have been around for decades, and many of them are showing their age, with their clunky interfaces, aging content and declining employee usage...
“The Recipe For A Perfect Intranet”: Insights From A Webinar
Apr 23, 2019
On February 27, 2019, Jive hosted a web workshop entitled “The Recipe for a Perfect Intranet,” led by Andrew Kratz, President and Founder of Social Edge Consulting. Sharing use cases, best practices and case studies, Andrew showed how to build and engage employee communities in the cloud, and encouraged attendees to make the leap and implement a modern intranet...
