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Interactive Intranet and Customer Community Reports & Resources

Analyst Reports
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Looking for an Enterprise Social Network to help your team or company collaborate better? This Ovum report will help you sort through the alternatives and find a solution matched to…
Ovum Decision Matrix: Selecting an ESN Product 2016–17
Analyst Report
Read the latest Forrester Research report to explore the six levers of engagement, plus get analysis of the rapidly evolving landscape of technology solutions that drive results.
Use Digital Technologies to Improve Employee Engagement
Analyst Report
Enterprise collaboration tools are driving the future of digital business. Get the research to learn how to use them in your organization.
Seven New Buying Patterns Reshape the 2017 Enterprise Collaboration Market
Analyst Report
In this updated report from Forrester Research, you’ll learn how to assess and improve employee adoption of enterprise collaboration tools.
Assess The Capabilities And Impact Of Your Enterprise Collaboration Toolkit
Analyst Report
How is social software evolving? And what vendors are leading the way? Aragon Research reports on the changing nature of enterprise social networks (ESNs).
The Aragon Research Globe™ for Social Software, 2016: Shifting to Work and Outcomes
Analyst Report
Employers can improve agility and engagement through a consumerized digital workplace. Not sure how to start? Get the report to understand key challenges and gain recommendations.
Gartner Research – Recipe for Digital Workplace Execution: Transform the Employee Experience
Analyst Report
Want to build a great digital workplace? Then don’t overlook the workers. Gartner’s Digital Workgrid is a new architectural framework that puts humans at the center of digital workplace design.…
Digital workplace technology trends for IT leaders: Gartner Research
Analyst Report
French research firm Lecko evaluated 28 global enterprise social networks—and ranks Jive as a global leader for the third year in a row.
Lecko: Latest Developments in Enterprise Social Networking
Analyst Report
Gartner’s most recent report (January 2016) explores landscape of social software and its impact on the future of the workplace. Social software is become increasingly more connected to the user…
Gartner: The Future of Social Collaboration Software in the Workplace
Analyst Report
In this report from Aberdeen Research, you’ll learn how new digital technologies are helping best-in-class companies better engage and retain employees.
An Employee-Centric Digital Workplace: From Onboarding Through Engagement and Retention
Analyst Report
Learn why 44% of companies surveyed have already incorporated online communities within their CEM channel mix
Aberdeen Group: The ROI of Investing in an Online Community Platform
Analyst Report
This report by Aberdeen Group provides an overview of the returns companies achieve by investing in an online community platform.
Aberdeen Group – Online Communities: Bonding with Customers in the Digital Age
Analyst Report
The ROI of online communities includes revenue generation, cost savings, and employee productivity
Constellation Research: Online Communities Provide Value beyond Call Deflection
Analyst Report
The onboarding process is in need of an overhaul, says analyst Zach Lahey. In this Aberdeen Research report, he describes what’s wrong and how to fix it.
Aberdeen Research – Employee Onboarding, Engagement & Retention
Analyst Report
Learn how B2B marketing professionals are developing strategies and programs to engage buyers in shaping opinion and sentiment about their offerings
Forrester Research: Advocate Marketing Creates B2B Customer Relationships That Last a Lifetime
Analyst Report
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