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Industry: Telco

    T-Mobile: Jive Drives Customer Knowledge for Better Service and Sales, Massive Savings

    "Jive products are integrated into every facet of our business. We’re in one of the most competitive businesses out there, and we cannot stay competitive and effective without Jive."
    Scott Tweedy
    Vice President of Customer Service & Sales
    T-Mobile Jive Sales and Support Hub

    T-Mobile Testimonial: Jive Customer Service Community, and Social Intranet – Will Rose

    Knowledgebase management for customer service; Better collaboration for teams, like HR, Marketing, and even Legal. Hear how Jive became the engine of customer support and service at T-Mobile, replacing multiple systems including SharePoint and Yammer. Internally, Jive is T-Mobile’s central knowledge source for customer service and sales. Externally, Jive-x powers T-Mobile’s online customer community.