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On Demand Webcast

How to Develop a Single View of the Customer through Social Collaboration

Join Jive and Omer Minkara of Aberdeen Group in the latest installment of our series on providing exceptional customer service. In this webcast, our panel discusses:

  1. Roadblocks in building a single view of customer data
  2. The role & business value of social collaboration for a unified view of the customer journey
  3. How to align customer-facing functions through collaboration