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On Demand Webcast

Get Social to Empower Support Teams

In this interactive webcast hosted by Bob Thompson of CustomerThink, our panel of speakers from Forrester Research and AllScripts join us as we discuss how social technologies deliver better customer experiences and higher customer engagement levels.

Listen to learn:

  • How Allscripts’ ClientConnect community changed the way they communicated with more than 180,00 physicians at more than 1,500 hospitals — and how the community played a huge role in a large company merger.
  • How companies are using social technologies to ultimately drive a more loyal customer base.
  • How big improvements are achieved when internal and external communities work together in an organization.