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Employee Collaboration Tools to Unify IT and Teams

How IT Experiences Fragmentation

All departments feel the pain of fragmentation in a unique way. For IT, it means more work and fewer resources. See what a difference Jive makes as IT rolls out Office 365.

We all feel the pain of fragmentation – of people, information and systems – and it’s become a chronic condition of modern businesses. And for IT, this has led to increasing headaches:

  • Keeping all the systems up and running eats up a growing share of IT budgets
  • Supporting users on so many apps and environments adds to the workload
  • Maintaining and policing fragmented systems and applications means fewer IT resources are available for urgently needed new tools and services.

With Jive’s Interactive Intranet, IT teams benefit as it combines the functions of many systems. Jive also provides deep integration with external systems. It brings all these capabilities and resources together in a true digital hub that bridges people, information and content across the organization.

Watch the video to see what a difference Jive makes for IT.

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Video Transcript

This is Ashley. She’s a senior manager of IT applications. Her team is spread across different offices and time zones, including a colleague in Argentina. Together, they manage over 100 applications, like Google Apps, Office 365, SharePoint, and Salesforce, plus all sorts of other collaboration tools. For Ashley, Jive is the hub that connects these things and all her company’s people together.

Let’s say Ashley’s team wanted to roll out Office 365 companywide. First, let’s see how that would work without Jive. Ashley would hold discussions, wrangle testers, and gather feedback all through email and meetings and email and messenger. Her Argentinean coworker misses out on why important decisions were made. And once Ashley announces the rollout via an email blast, that’s it. She doesn’t know if anyone read it or what anyone thinks. And a quarter of employees run into tech issues because they didn’t read the email. And IT gets asked the same questions because there’s no way for users to track known problems and because there’s no unified search. Without Jive, Ashley’s job is harder. The information is scattered. The company is siloed. This is how IT feels fragmentation.

Luckily, for Ashley, her company uses Jive Interactive Intranet for unified collaboration. Let’s try that Office 365 rollout one more time.

In Jive, Ashley goes into her team’s private group and starts a document. All the right people weigh in. The test group has their own space to share feedback. Here, they help Ashley create FAQs and how-to docs, so all users have easily searchable support. To announce the rollout, Ashley writes a blog post, tags stakeholders, and publishes it to the entire company. Almost immediately, she receives likes, comments, and feedback. She can track exactly who reads it, from departments to individual users.
Jive makes work easier for IT and everyone else. Everything’s searchable. Teams are reachable. Decisions are trackable. Everyone is more productive and engaged. And unlike traditional intranets, users don’t have to bug IT to set things up. Users can do it all themselves, giving Ashley and IT more time for this. And maybe a little of this.