The Information Wilderness: Brand Disconnect
Customers have the opportunity to see a brand from all different points of view—from their website to their social posts and community forums. Many times, what they see from place to place may feel completely different. Learn how to drive customer loyalty by offering a consistent experience across all aspects of your brand.
In their support journey, customers are often forced to choose a path—either slog through a quagmire of community forums or slice through a tangle of self-service options. There’s a better way. With Jive-x, you can foster deep engagement, authentic dialogue and lasting loyalty.
Want to learn more? Check out the “Surviving the Information Wilderness” Infographic.