The Information Wilderness: Isolation in Community Forums
When we find great content online and in forums, we automatically want to share it with like minds. By giving customers the tools to share within forums and communities, they will build activity and boost engagement—and that, builds brand loyalty.
In their support journey, customers are often forced to choose a path—either slog through a quagmire of community forums or slice through a tangle of self-service options. There’s a better way. With Jive-x, you can foster deep engagement, authentic dialogue and lasting loyalty.
Want to learn more? Check out the “Surviving the Information Wilderness” Infographic.