skip navigation

Resource Library

Interactive Intranet and Customer Community Reports & Resources

Filter by Language:
Analyst Reports
Order by: A—Z | Date
This report by Aberdeen Group provides an overview of the returns companies achieve by investing in an online community platform.
Aberdeen Group – Online Communities: Bonding with Customers in the Digital Age
Analyst Report
This latest research brief from Aberdeen Group explores the concept of “mobile deal management,” the real-life scenario played out in thousands of live sales meetings every day.
Aberdeen Group: Sales Enablement Mobilized: How to Seal the Deal Anywhere, Anytime, with Any Device
Analyst Report
Learn why 44% of companies surveyed have already incorporated online communities within their CEM channel mix
Aberdeen Group: The ROI of Investing in an Online Community Platform
Analyst Report
The onboarding process is in need of an overhaul, says analyst Zach Lahey. In this Aberdeen Research report, he describes what’s wrong and how to fix it.
Aberdeen Research – Employee Onboarding, Engagement & Retention
Analyst Report
In this report from Aberdeen Research, you’ll learn how new digital technologies are helping best-in-class companies better engage and retain employees.
An Employee-Centric Digital Workplace: From Onboarding Through Engagement and Retention
Analyst Report
Also available in:
Learn how B2B marketing professionals are developing strategies and programs to engage buyers in shaping opinion and sentiment about their offerings
Forrester Research: Advocate Marketing Creates B2B Customer Relationships That Last a Lifetime
Analyst Report
Digital disruption is reshaping the customer experience. Learn the biggest digital challenges for customer experience leaders, plus the biggest opportunities. Get the report.
How to Capitalize on the Digital Disruption Impacting Customer Experience
Analyst Report
Forrester Research evaluates the top providers of enterprise collaboration – and names Jive a leader.
Jive Interactive Intranet is a leader in Forrester Wave report
Analyst Report
French research firm Lecko evaluated 28 global enterprise social networks—and ranks Jive as a global leader for the third year in a row.
Lecko: Latest Developments in Enterprise Social Networking
Analyst Report
Looking for an Enterprise Social Network to help your team or company collaborate better? This Ovum report will help you sort through the alternatives and find a solution matched to…
Ovum Decision Matrix: Selecting an ESN Product 2016–17
Analyst Report
This analyst report from Current Analysis details the radical shifts happening in traditional communication today.
Social Collaboration Platforms: Why Some Initiatives Fail and Others Flourish
Analyst Report
Social communities have become an innovative technology for optimizing customer support.
Social Communities Cultivate Engaging Customer Relationships
Analyst Report
The role of the Chief Digital Officer isn’t just about adding a new digital discipline to the exec team. It’s one of fundamental change. Get The CX Network Market Report.
What is the Role of the Chief Digital Officer in a Saturated C-Suite?
Analyst Report