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Resource Kit

Jive-x Online Communities Do It All

The most powerful online communities are multi-talented: they build brand mindshare, fuel sales and provide online support.

Jive-x communities do it all, activating and accelerating every step of the customer journey, from discovery and product research to purchasing, support and advocacy. Jive-x turns visitors into prospects, prospects into customers and customers into champions – who convert more prospects. It’s quick and cost-effective via the cloud, and it’s helped many of the world’s top companies attract, win and retain customers like never before.

  • Infographic: Why Branded Customer Communities Make Sense
  • Case Study: Premier Farnell Harnesses the Power of Community to Drive Commerce and Customer Engagement
  • Analyst Report: Constellation Research: Online Communities Provide Value Beyond Call Deflection
  • Whitepaper: How to Provide Stellar Customer Support While Deflecting Calls and Cutting Costs
  • Infographic: Jive-x Surviving the Information Wilderness
  • Case Study: MacAfee Revamps Customer Support,  Slashing Costs and Improving Satisfaction

We hope you find this collection of relevant resources helpful as you research online communities for customer support and customer engagement.