Online Marketing Community Drives Customer and Partner Engagement for Oracle
Oracle Informs and Inspires Customers and Partners With a Jive-X Community
“There’s no greater joy than being able to delight your customers with a Jive-powered community,” says Oracle Director of Customer Programs Adrian Chang. Chang oversees Oracle’s Topliner Community, where tens of thousand of customers and partners come together to find information, share ideas and help shape the future of Oracle’s Marketing Cloud platform.
“Our investment in community is helping us understand what’s top of mind for our customers, what’s top of mind for our partners, and where we should focus to deliver better products and services,” Chang says. The fast-growing community is a big driver of customer loyalty, partner engagement and brand advocacy, helping to boost Oracle’s top and bottom lines.