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Have questions or need help? Our world-class services and support team is here to help.

Services & Support

With Jive you don’t just get the world’s premier communication and collaboration technology and solutions, you also get the world’s best services and support. Our teams will help you get the most out of your Jive products, achieve rapid ROI, solve your most pressing business challenges, and deliver great employee, partner, and customer experiences.

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We provide a range of Professional Services spanning the entire life cycle of your implementation. They include strategic consulting, technical consulting, education programs, and more.

Learn more about Jive Professional Services

Jive Customer Support

We provide customers with a secure and confidential support space within our support community. All communication in that space is private by default.

Learn more about Support & Documentation

The Jive Partner Program

Our partner ecosystem is making a good thing even better, delivering capabilities, innovation and services that help you get the most out of Jive.

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Terms of Service

Looking for contractual details on Jive Support such as: Hours of Operation, Items CoveredResponse Times or definitions of Severity and other terms? Please see our Terms of Service.