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Customer Support

With online community resources and expert product specialists, Jive Customer Support will help you get the most out of your implementation and achieve breakthrough business results.


Jive Community Recognized in 2015’s Top Ten Web Support Sites

The Jive Community received accolades for increasing customer satisfaction and reducing costs through a world-class self-service solution built on the market-leading Jive-x external community software.

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Learn more about Jive Customer Support Packages

Our experienced support team provides enterprise-class service and offers a wide range of service levels to match your business needs.

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Get Jive Customer Support

When questions or issues arise, our expert support team has you covered. With online community resources and product specialists, we’ll help you get the most out of your implementation and achieve great business results.

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Get Producteev Customer Support

Have a Producteev question? We have the answers to help you stay organized, share work and complete projects.

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Jive Documentation

Check out our extensive Product, Developer and Admin Documentation; the most common questions are answered here.

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For more detailed information on our various Support Services, please click here.